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  • Tom Bustos, Operations Team (co-chair)

  • Stacy McKenna, Acquisitions Operations Subteam chair

  • Michelle Polchow, eResources Operations Subteam chair

  • Jesse Kruppa, Discovery Operations Subteam chair

  • Ernesto Mendez, Fulfillment Operations Subteam chair

  • Alison Ray (CDL), Resource Sharing Operations Subteam chair

  • Liz Miraglia, Resource Management Operations Subteam chair

Caitlin Nelson, SILS Operations Center at CDL representative

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

(STANDING ITEM)

Subteam Roundup

Check-in on OSTs - capture any shared issues or cross-team task

5

Team

  • RS OST:

    • RS Analytics subteam nearing completion of ‘phase 1’; encountered the ‘can’t delete erroneously named file in shared folders' issue

    • Tipasa Transition: “API discussion” meeting with OCLC

  • F OST :

    • Reviewing AFN Fines and Fees webpage language

    • AFN Consortial/Cash limit blocks testing will likely conclude in November. Subteam will summarize findings and recommendations including configuration and next steps.

    • Will start reviewing Hold notices language

    • In the process of establishing a RSFF team to work on the granularity of AFN protocols and procedures (missing self-service hold shelf items e.g.)

2

ExL Support update

Share the discussion from 10/17 ExL Support meeting

10

Tom

Working with ExL regarding consortial users

  • OT members will be consortial users, meeting with ExL will be during a SILS OT meeting

    • should assist with management of tickets/issues

  • Project Flash

    • Fast track for older Primo tickets

    • No reported communications from campuses

  • CJK reindexing

    • ExL asked to provide details on resolution of issues from last time, solutions for future issues, process for escalation of issues

      • System backups are available (timeframe: previous 1-7 days)

    • As a result, the next reindexing will not happen in “November-ish” as previously planned, but will be conducted in “May-ish” instead

    • Resource Management Decision Page idea considered for tracking issues/solutions

  • ExL accounts

    • These accounts do not count against our named user accounts.

3

Questions from Slack

5

4

STANDING - Work Plan Directory review

5

Team

Work Plan Directory

5

ExL Support Call Questions for the next call (8/15)

ExLibris / UC Library Support call Monday, November 21st. Do you have any questions that would be appropriate for a consortial call with the North America Support Team?

Specific Tickets that need to be addressed?

10

Tom/Team

feel free at any time to reach out to UC side of this team

SILS SM (Caitlin), OT chair (Tom), OTvhcair (Jackie), NZ Admin (Gem SL)

6

show & tell: RS OST work plan

how RS OST work plan is organized & used

whatever time left

Alison

7

Parking Lot

Capture important topics for future discussion

8

Total

55/60

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