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Back in December 2022, UC Santa Barbara noticed they were occasionally unable to create orders off Network Zone (NZ) electronic collections for recharge purposes. A ticket was created with Ex Libris.
In August 2023, Ex Libris told us that the ordering problem was due to a comma in the Organization Unit Name in three campus institutional zones (IZ): UC Merced, UC Santa Barbara, and UC Santa Cruz. In addition, they need to update a backend NZ table to match the IZ names (see screenshot below).
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Action/Point Person | Expected Completion Date | Notes | Status |
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OT reviews updated decision page and determines whether or not to go forward |
| Approved with the provision that workaround be documented for the Analytics issues. | |
SILS Op Center: Inform stakeholders of the decision |
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SILS Op Center: Work out timeline with Ex Libris and Confirm with OT |
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Make the change in production |
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