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Alternative access requests (Elsevier or other special access content) could possibly be handled earlier in the patron workflow by an integration between Alma and Reprints Desk.

Q & A with Ex Libris

The following response was provided by Ex Libris to our request for recommendations regarding options 1 and 2:

Le Tran (EXL) Jul 21

Hi Elizabeth and Joe,

My apologies I missed this question. I'm double-checking with product management regarding option 1.

Re: option 2: this is commonly used. In this option, an General electronic service (link to VDX ILL form) is configured in Alma and displayed as an Interlibrary loan request link in Primo. When patrons click on this link, if VDX ILL supports OpenURL, the citation will be sent to VDX. If VDX is configured to integration with Alma using NCIP, borrowing and lending requests from VDX will be sent to Alma automatically via NCIP messages.

https://developers.exlibrisgroup.com/alma/integrations/resource_sharing/broker/
https://developers.exlibrisgroup.com/alma/integrations/resource_sharing/broker/ncip/

Libraries typically include proxy in their ILL form URL. What is your VDX URL?

Thanks,

Le

Le Tran (EXL) 12:21pm

Hi again Elizabeth and Joe,

I've got confirmation of my understanding from product management.  If option 1 - the resource sharing request form is used, the resource sharing request will be created in Alma, but it won't be pushed and created in VDX automatically. If this option is chosen, you would need to manually create the requests in VDX.

Therefore, I'd recommend that option 2 Alma General Electronic Service be used.

Thanks,

Le

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