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9-9:50

Zoom https://UCOP.zoom.us/j/93501402188?pwd=aU1BMklrR1ZZK1hOTnYzeWtZR0RUUT09
Meeting ID: 935 0140 2188
Password: 9^Vg.m
Password: 889551
+1 669 219 2599 US (San Jose)
+1 669 900 6833 US (San Jose)
+1 213 338 8477 US (Los Angeles)

Recording: https://UCOP.zoom.us/rec/share/w84tL73UyDJLWpXP8Hvba7QrNdq_X6a803BM8vtezB6u-VSYhy3VqFzdb8ag-IZo

When you join the meeting, rename your Zoom name to your name + SILS group (Go to Participants, find your nameMouseover your participant window, click on More, then Rename.)

Attendees

  • Christine Barone, Project co-manager (SILS Chairs co-chair), out

  • Lena Zentall, Project co-manager, (SILS Chairs co-chair)

  • Aislinn Sotelo, Shared Governance Task Force

  • Beth Callahan, Public Services EL

  • Carla Arbagey, Acquisitions & ERM FG

  • Carlo Medina, Implementation Coordinators

  • Catherine Busselen, ILS Data Cleanup

  • Cathy Martyniak, RLF SILS Planning Group

  • Claudia Horning, Digital Collections FG

  • Danelle Moon, Archives & Special Collections EL

  • Dominque Turnbow, Internal Training

  • Elizabeth Rodriguez, Fulfillment & ILL FG

  • Greg Ferguson, Patron Data

  • Jess Waggoner, Discovery FG

  • Joe Ferrie, Fulfillment & ILL FG

  • John Riemer, Technical Services EL

  • Josephine Tan, Discovery FG

  • Lisa Spagnolo, Acquisitions & ERM FG

  • Liz Miraglia, Resource Management FG

  • Mary Elings, Archives & Special Collections EL

  • Melanie Romero, End User Outreach

  • Rachel Jaffe, Digital Collections FG

  • Rikke Ogawa, Public Services EL

  • Sarah Wallbank, Resource Management FG

  • Stacy Brinkman, End User Outreach

  • Stephen Gurnick, Patron Data

  • TJ Kao, ILS Data Cleanup

  • Tom Bustos, Implementation Coordinators

  • Xiaoli Li, Technical Services EL

Guests

  • Ben Alkaly, Communication Operation Leads, chair

  • Chris Shaffer, SILS Project co-chair

  • Neil Weingarten, PM Training

the […] dots dropdown to the right of “mute”, choose Rename.)

Discussion items

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

Zoom name

Start recording!

Welcome!

When you join the meeting, rename your Zoom name to your name + SILS group (Go to Participants, find your nameMouseover your participant window, click on More, then the […] dots dropdown to the right of “mute”, choose Rename.)

Ben and Lena will be watching chat today.

0

All

2

Quick announcements (shared via Slack)

Deadline for setting passcodes on Zoom meetings was extended to September 27.

1

3

SILS co-chairs update

105

Chris

  • SILS Principles are approved and posted on the website. These have been a valuable resource throughout the SILS project.



4

Timeline review (recurring)

Awareness of what’s happening, coming soon in the project

We are in the Vanguard Phase (June 15 to ~Nov 6)

Vanguard campuses: UCB (iii), UCLA (Voyager), UCSB (Alma), UCSD (iii), UCSF (iii), CDL

  • Jul 13-Aug 31: Vanguard Alma training -- includes weekly training Q&A with Ex Libris (will be recorded), organized by topic

  • Jul 31: Vanguard data load and forms due

  • August: Vanguard test load configuration

  • Sep 4: Vanguard Alma environment with test data ready for review and testing

  • mid-Sep 16: Vanguard Primo VE ready for review and testing

  • Nov 6: Vanguard completion (estimated)

5

Lena, Caitlin or IC chairs

  • No questions about the timeline

5

Communication Operation Leads update (recurring)Awareness of upcoming meetings with chairs and Communication Leads

Debrief on virtual SILS town hall

5

Ben

  • Ben and Adrian are scheduling meetings to discuss how they can support your group in communications.

  • July 14 is the first Virtual town hall meeting (3rd Tuesday of every month)

    • State of the union from co-chairs (Günter and Chris

    • Update from PMs

    • Presentation from each SILS group (Com Leads and PM Leads will be the first group)

6

Deep dive: Vanguard Training

Awareness of training plan for Alma Vanguard Training series (July 13-August 31) for cohort members and local campus groups

Q&A

Poll on wrangling and posting questions to Basecamp

30

Dominique, Catherine, Neil

  • Thank you for your patience as we get training going!

  • Basecamp is the home for training materials and where Q&A questions go. IT group will pull out all the information from Basecamp for local campus groups.

  • Questions for the first Q&A session are due July 8

  • Every Wednesday chairs will get an email from the TOC group with details about the weekly training

  • Internal Training (IT) representatives will send the weekly email to their local groups (customizing the info. as needed)

  • SILS chairs will send their group the weekly email. Neil asked if chairs are OK with sending the weekly email. Chairs agreed to send the weekly training email.

  • IT team is tracking training by campus as well as who is participating from the cohort. This will be done by the IT representative for their campus.

  • IT will use a form to collect Q&A questions by Wednesday EOD for the Monday Q&A sessions with Ex Libris

  • Certification timeline: Alma Certification will be at the start of September - it’s self-guided lessons and you take a final test.

  • If your campus IT member is step B, will that person be doing all the local managing of the training? Yes, by necessity. They will get a template to make it easy.

  • A comprehensive list of all training will also be made available so participants can pace themselves and plan their schedule for Q&A sessions they want to attend in person.

  • Poll results on whether chairs would prefer to use the Google form created by the IT group for members to submit questions to Ex Libris or whether they prefer to submit the questions themselves to basecamp: 75% use the form; 25% submit directly to basecamp

Chairs agreed to forward the weekly training email to their group

  • Virtual town hall kicked off yesterday. These sessions will be recorded and available (probably on google shared drive)

  • For getting more questions and discussion going at the town hall, the Com Leads are considering asking chairs to solicit questions from their group in advance to spark conversation. Com Leads could craft some talking points for discussion if desired.

  • Idea for breakout rooms - any interest? what might this look like?

    • Choose a facilitator for each room (perhaps chairs) to make it work well.

    • Also a case for keeping everyone together to learn about areas that might not be in their radar.

  • Josephine tried breakout rooms in her last Discovery meeting. In the last 15 minutes, she created 3 breakout rooms for new subcommittees to have their first meeting (rather than waiting to poll for a meeting date!) - great idea!!

  • Com Leads will invite town hall guest speakers based on when it makes the most sense in the project timeline

6

Vanguard testing for non-vanguard campuses

Awareness of how accounts for vanguard environment are created.

Awareness of needs assessment survey for non-vanguard campuses to identify use cases for non-vanguard involvement.

5

Tom (IC co-chair)

Vanguard testing for non-vanguard campuses

  • Ex Libris will give us one sysadmin account for every instance (5 IZs + 1 NZ); those sysadmin accounts can then create as many local accounts (of any privileges) as needed.

    • So, it’s possible to create non-vanguard accounts as needed.

  • But - we need to find out what’s actually needed!

    • ICs / PMs will be conducting a needs assessment survey for each non-vanguard campus to identify use cases for non-vanguard involvement.

    • PPC / FG chairs will be identifying use cases for functional group testing that would involve non-vanguard members.

  • Once we have a list of the use cases / needs, we can make a plan to accommodate them.

    • Possible solutions:

      • Shared accounts for non-vanguard staff?

      • “Vanguard Buddies” where a VG campus hosts a non-VG campus staff

      • Demos or show and tells from VG campuses

      • Pair or group work with VG and non-VG members doing testing

  • Also: the end of the vanguard phase will involve a lot of “lessons learned” sharing.

    • The last few weeks of October leading into the Implementation Phase will have multiple opportunities for all campuses to share their assessments of the vanguard data and experience.

  • NZ is only available for account access by NZ group members but you can see NZ data in your campus IZ.

  • What about Primo VE? Will this be the same as Alma – sysadmin. Ask ExL

  • We will be able to do analytics during the vanguard phase.

7

Flagging any significant issues (recurring)

5?

8

Deep dive: Decision template

Understand how the decision template works: stakeholders, communication plan, dependencies with other groups, decision-making process, timeline, etc.

What’s working with the template and how could it be improved?

guest speakers: Liz, Lisa, Xiaoli, Josephine

030

Liz, Lisa, Xiaoli, Josephine, Ben

HOLD for future agenda

9

  • Liz

    • useful for keeping notes (background and questions to consider);

    • RACI is useful – a little challenging but helpful to think through.

    • Would love a way to tag other groups in the RACI so they can see what’s coming for them so they can watch the page more easily.

    • Assessment component in each decision: this is how we’ll decide, what pitfalls might we encounter.

  • Lisa

    • Split a decision page into two because an issue needed to be continued by 2 different groups.

    • P2E touched many groups - ensure the linkages are well-defined in the page.

    • Advice: Be clear what the approval path is

    • Advice: Call out dependencies

    • Advice: Describe the decision-making process well

    • Advice: Include assumptions and modify as you learn more – Action log is really useful!

  • Xiaoli

    • Consumer of decision pages more than a creator

    • Advice: Choosing the title is important: Make it descriptive. If the decision is about vendor records, put it in the title.

    • Dynamic. Make sure any change is clear. If you have made a change to the recommendation - Make sure PPC approves it.

    • Advice: Add All Decision rollup page to your group’s home page on Confluence so it’s easier to find. Ben noted Com Leads have added a link at the top of the “Cohort decisions” page, linked from the Confluence home page.

    • Consultation outside the cohort: Put the groups into the “C” consulting list or not? Yes, include all groups you will consult, both within the cohort and outside the cohort, e.g., CKGs, etc.

  • Josephine

    • Kudos to members who have been creating great pages for Discovery to use!

    • Created a decision rollup page for Discovery. Wherever Discovery is mentioned in a decision, they tag the decision with “discovery” in the label area at the bottom right of the decision page.

    • Advice: Tap consulted groups well in advance as a heads up that a group will be consulted. Josephine tags decisions immediately when she’s notified.

    • Alternative to rollup: Advanced search in Confluence: search by label.

    • At UCSF, local group defined RACI at the top of their rollup as a reference. Their rollup includes the RACI with who’s assigned to each part of the RACI.

  • The tags and the terminology used in the RACI (especially the C’s) should match with the label used for rollups

  • Sometimes the decision at the top is filled out and sometimes it’s not. Please fill it out.

  • Question: will the decision status get updated automatically in rollups and will you get notified?

Consider these actions:

  • Define RACI at the top of the rollup page or decision pages (see UCSF example - it’s helpful to be reminded of the roles)

  • Create controlled vocabulary of labels for adding to decision pages to “tag” groups that are consulted

  • Copy Discovery decision rollup for each group to monitor decisions where they are consulted

  • Add an assessment section to spell out how the decision will be made and assessed; call out possible pitfalls

  • Add assumptions (modify them as you learn more)

  • Create best practices doc for how to create and manage decision pages?

  • Add Decision rollup page to your group’s home page on Confluence so it’s easier to find.

  • Add all decisions rollup page to your group’s home page on Confluence so it’s easier to find.

  • Define RACI at the top of decision pages (or rollup pages) as a reference.

  •  Lena Zentall (Unlicensed) and PMs to work with PPC to investigate how we could make an authoritative set of tags (labels) for each group, and create decision rollups for each group to monitor decisions where they are consulted. (see Josephine’s example rollup and labels). Consider using names from abbreviation glossary.
  •  Ben Alkaly (Unlicensed) to consider adding abbreviation glossary to Confluence home page. Discuss with COL.
  •  Lena Zentall (Unlicensed) and PMs to consider working with chairs on a best practices page for decisions.
  •  Lena Zentall (Unlicensed) and PMs to investigate Question: will the decision status get updated automatically in rollups and will you get notified?
9

Questions for Ex Libris

  • What about Primo VE? Will this be the same as Alma – sysadmin account for each institution?

  • Joe: We are hoping to test the resource sharing broker integration in the vanguard. Are we anticipating the Ex Libris will have the resources to do this?

10

Future Topics?

Feel free to add a topic to the Proposed agenda topics page on Confluence

1011

Parking Lot

Capture important topics for future discussion

1112

Total

50/50