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All campuses will participate in the Implementation phase and good communication about the project will be critical. Chairs and ICs reported some frustration from cohort members and local implementation teams who did not have full access to Basecamp and therefore had to go through others to get the information they needed.
Best Practices
SILS Best Practices document on Basecamp is the place of record document and will be kept current. The best practices below were as of September 23, 2020.
Before posting your question to Basecamp:
First, pose your question to your SILS group. Your group may know the answer.
Second, search posts in Basecamp to see if your question has already been answered.
Third, search Ex Libris documentation; Google search works well (Ex Libris documentation is indexed by Google.)
If your question is not answered in the first three steps, then proceed to post it to the Basecamp message board.
Set up your notifications. You may want to consider a daily digest rather than being notified for each new message. Click on your Basecamp avatar in the upper right corner to access notification options.
Do not check off “To Do” tasks as “done”. Only Ex Libris project managers should do this.
Archive your messages on the message board when the Message Board when they are answered. You will still be able to find archived messages using search.
Consider the urgency of your question. Are you asking about something coming in two months or do you have an immediate and urgent need for this information? Ex Libris strives to respond to or acknowledge your post within 1-2 business days.
Do not use Pings (chat). Read more about about why they are not allowed.
Read the "message board rules of the road" for more information on using message boards.
Administrators reserve the right to remove accounts.
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Action/Point Person | Expected Completion Date | Notes | Status |
|---|---|---|---|
Determine with stakeholders whether opening Basecamp more broadly would be beneficial and desirable. (PMs) |
| SILS Chairs meeting 9/9/20. Poll results: 3 “yes”, 3 “no”, 13 “maybe”. Proceed to consult. | Done |
Consult with stakeholders to understand the tradeoffs and what conditions and best practices should be put in place. (PMs) |
| Op Leads meeting 9/10/20 Done! PM meeting with Marci 9/10/20 Done! PPC meeting 9/11/20 Done! IC meeting 9/17/20 Done! IT meeting (ask via slack) | Done |
Create a decision page. (PMs) |
| Done | |
Draft Basecamp best practices document. (Op Leads) |
| Op Leads to start a draft. | Done |
Get feedback on the best practices document from chairs and ICs. (PMs) | SILS Chairs, ICs, PPC, IT | Done | |
Post the final version of Basecamp best practices to Basecamp Docs & Files and add a link to this decision page. (PMs) |
| Done | |
Determine when to put this decision into practice, and when & how to communicate out. |
|
| Done |
Communicate to chairs (PMs) | or sooner | Done | |
Communicate to interested parties that accounts will be granted upon request on an as-needed basis. (PMsChairs) | Ad-hoc | TBDOngoing |