Legend: NOT STARTED IN PROGRESS STALLED DECIDED
Recommendation
Patron Issue | Resolution | Notes |
|---|---|---|
Patrons who don’t show up in the Fulfillment Network | ||
Expired patrons | ||
Patron’s account is blocked because of issues with their home institution account |
Background
Dependencies
Questions to consider
If a patron account is expired and they call their home library and get the issue resolved, how quickly does that update in the network for us to pull up at our desk? Has this been tested yet?
How long does it take for a patron’s block to be removed from their Network account, once their account issue is resolved at their home institution?
Action Log
Action/Point Person | Expected Completion Date | Notes | Status |
|---|---|---|---|