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Description

Print Item details are not showing fully in some records at UCLA.

Reported By

UCLA

Salesforce Ticket

Ex Libris Response

Work Around

Expected Fix Date

Posted

Updated

Jessica Kruppa (919 days ago), ...

UCLA examples

Title: Australian year book of international law (Online)
OCN: 60648430
MMSID: 9992307073606533

However, the item details do expand fully for both UCSD and UCR when looking at the same information (UCLA’s holdings).

UCSD:

https://search-library.ucsd.edu/permalink/01UCS_SDI/ld412s/alma991014688399706535


UCR’s testing

https://ucr-psb.primo.exlibrisgroup.com/permalink/01CDL_RIV_INST/8pushm/alma9914803837606531

This appears like it might be a problem on UCLA’s end and not a full-blown Primo problem. What configuration might be causing it?

A secondary issue is that the record displays availability at UCLA, UCB, UCD, and UCI.

But selecting UCD or UCI does not produce results. It is either a perpetual diamond parade or it is blank.

Selected UCI:

Alma shows 3 title records. 2 are electronic, 1 is print.

The “Other UC Libraries” in Primo appears to be showing the holding information for record 2 (Physical text).

UCI’s title is suppressed.

UCD has 2 suppressed, 1 unsuppressed.

(Tertiary issue: Selecting another UC library doesn’t let that campus name follow along, so users can easily loose track of what other UC library they happened to have clicked on. “This library” isn’t helpful when you’ve clicked into a different UC library. Below is UCLA from Riverside’s Primo, and there’s no real way to know that.

)

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