2020-04-23 Meeting notes

Date

16 Apr 2020

Zoom:

	Item	Time	Who	Notes
1	Internal Training Updates		Chairs
2	End User Outreach Updates		Chairs
3	EUO Charge		Neil	Neil discussed the charge with Lena and Christine - as expected, there is some confusion over the role of the group. While this team will provide communication structure and templates, there is a question of if they will also be responsible for actually sending out said communication. Further, the team is only responsible for communication around training items - although some coordination with the communication operation leads will be needed.
4	TTT Survey	15	Neil	Themes Concerns
5	GTKA training	1		Any questions around content? Is there anything missing from a holistic overview of Alma?
6	Communications team tasks	15		Communication channels at each campus Create shared FAQ to respond to end-user questions Create clearinghouse of campus outreach / end-user training materials (libguides/learning objects, etc)
7	Next Meeting	5		Internal Training team tasks Create supplementary training material template Start identifying candidates for the “train the trainer” process. Generally want at least one staff member per department, at each campus. Be mindful of branch libraries. This will only be the initial pass to identify potential gaps - we will do this process again much closer to staff training. Check-in on Communication team tasks