2023-11-02 ERES Steering Committee meeting notes

Attendees

@Paula Pascual , UC Irvine (Vice Chair)
@Tamara Pilko , UC Santa Cruz (Chair)
@Sherry Lochhaas , California Digital Library
regrets:

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	Work Plan check-in	discuss how to manage the Work Plan: E-Resources Update on Local E-resources practices chat/clearing house and E-resources troubleshooting communication from Jeremy - for 11/9 agenda?		all	Jeremy will update the SILS Community #acquisitions-and-e-resources channel description in Slack Will ask ERES if any local documentation exists re: writing an effective support ticket. The overview of the process is here: Report an Alma / Primo VE Problem Tamara will ask All-Chairs if a page with more detail about what info should be in a ticket is helpful and if ERES should create it At a future meeting, discuss tickets and the state of ticketing systems (disparate campus and CDL systems)
2	Agenda for 11/9 meeting			all	Jeremy’s workplan items
3	Wrap up	Review actions and decisions	5
4	Parking Lot	Capture important topics for future discussion
5		Total	x/x