2024-04-26 LG Meeting notes

Welcome

Robin

SILS 2023/24 Renewal Negotiation Project Team update

1-2 minutes

Tom

SILS Patron Privacy and Data Security Team (PPDS) draft charge - ready to finalize?

15 minutes

Robin

Delayed full decision at 4/12/24 meeting due to absences.

Check in on Draft charge for SILS Patron Privacy and Data Security Team (PPDS) - vote to finalize charge

Check in on call for roster recommendations.

Next steps: after confirming roster members, send draft charge and proposed members to DOC for charge approval and membership

Propose Todd as LG liaison to kick off the first meeting (Robin to confirm with Todd)

Robin to confirm with Todd that draft charge and roster is ready to send to DOC, then let Sarah T. know

Follow-up on CKG discussion “to do”

1-2 minutes

Todd, Sarah H.

From 3/1/2004 LG meeting: Todd/Sarah H. will take questions raised around CKG’s to DOC steering as a first step

The DOC May meeting to begin talking about CKGs - much broader discussion - including possible review of UCLAS structure

Within SILS, we can handle can handle on a case by case basis as appropriate

General OpenAthens discussion

Defer discussion to next meeting

DOC update

5-10 minutes

Direction & Oversight Committee (ST)

• Met on 4/16/24

• Will discuss JACS program assessment report at 5/7 DOC meeting

• Subgroup next steps: shared services subgroup and DOC liaison subgroup are continuing their work, innovation fund subgroup presented draft documentation at recent DOC meeting

• UC Libraries Forum: call for volunteers to serve on organizing committee will be coming via DOC reps

• DigiRef update: current coordinator for this service is at UCR, will be looking for another coordinator soon (3 campuses do not participate in DigiRef shared service: UCSC, UCB, and UCSB), all participating campuses pay for a portion of the coordinator’s time (7 campuses + CDL

• UCSF wiki: last fall UCSF ITS locked down wiki access to those who connect via UCSF VPN, a lot of folks outside UCSF use this wiki, wiki is now current on all patches but ITS needs to do a scan before opening it back up, once they decide how they are going to do that scan we’ll get a date for when it will be accessible again

OT update

5-10 minutes

Operations Team

• Met on 4/17 (JG was out for this meeting)

• Gem shared the list of closed cases without a fix (which predates go-live) generated by ExL

• planning to share a poll to solicit nominations for VC at 5/1 OT meeting

• Decision made to use Slack to ask campuses if they use specific products and how they would like SILS Ops to vote on their behalf for ELUNA Steering Committee election

• Unanimous decision to abstain from voting in NERS in March each year in perpetuity; SILS Service Manager will update existing decision page from 2022

• Updated OT Work Plan, renamed to Work Plan 2022-2024

  • Discussion at OT SC about the need for a continuing work plan

ExL Support Managers Meeting

• met on 4/19

• Pursuing questions about Root Cause Analysis for Analytics/PSB at May meeting

• Questions about known issues pages for Alma/Primo VE to be addressed in May meeting

• Discussed a range of issues with Alma, Primo, and content tickets

• Most important ticket of the meeting (#07100494 from UCR) related to recent incident where ExL Web Application Firewall blocked access to Primo from certain campus IP address(es) due to the fact that the IP addresses were, at the time, listed by a third-party service that reports on IPs flagged for security reasons.

  • Discussing possible next steps with OT at 5/1 meeting