2023-01-11 Meeting notes

The meeting recording is available for download in the OT Shared Google Folder, which you can access using this link: https://drive.google.com/file/d/1HYKJXUfuvVQvIQ39gRh6-sCMac9nHgLx/view?usp=sharing

Updates - from All-Chairs, Leadership Group, etc.

• Provide updates from other SILS meetings

7 minutes

Tom

• LG updates (last meeting was 1/6/23)

  • SILS governance and workplan discussed

  • SILS tools discussed, involving more people in mailing lists

  • exploring other ILS options (non-ExL options)

• AC updates

  • Inclusive Metadata Group (EIMP group) - call for members made asynchronously

Q & A Session - Including Questions on Slack since last meeting

• Any questions from the team?

• Questions from Slack?

15 minutes

Team

• Updates to “Real Time Availability” issue - for reference: https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Smart_fulfillment/010Real-time_availability_for_ILL?sl=en

  • ExL is currently working on this ticket

  • applies mostly to a single campus, not generally to ILL and Tipasa

• Changes at ExL

  • change in contact with ExL to occur within the next month (from Alon to Donald Nelson)

  • may feel some effects through the transition period

• Tipasa Testing

  • Discussion of a live collaborative testing meeting (about 2 hours) involving various campus ILL representatives, OCLC, CDL, and ExL - Ramon will be sending out an email about this topic

• Alma Performance/Production issues experienced by UCB yesterday

  • workticket forthcoming, Jackie will provide any applicable updates

• Resource Sharing Pickup Location high priority ticket (#06579187) from UCSD

  • Circuit pickup location reverts to a single location regardless of option chosen by patron

  • ticket completion date was set as July 2023

    • deemed unacceptable and date was challenged

    • ExL made some fix suggestions as a result

  • Tickets appear to be following a pattern: high priority tickets are being treated as lower priority by default unless challenged

• AFN and NRLF item checkout issue

  • failure is occurring with MK self-checkout machines only

  • possibly related to barcode spacing issues

Topics or questions for the Ex Libris Support Meeting

• Ex Libris Support Meeting Agendas & Notes

• Any topics or questions that should be addressed at the next monthly Ex Libris Support Meeting?

• Ticket roundup?

12 minutes

Tom / Team

• Updates from meeting on 12/19/22

  • Suggestion for tickets related to OCLC Tipasa, use the phrase “OCLC Integration” in the subject line

    • may provide a more immediate response

    • Side note: Tipasa is still in the testing phase and not being paid for yet.

  • ExL would like more communication from us to them, in addition to our request to have more communication from them

  • Primary ticket response is an automatic one which states a generic completion date

    • This is understandably considered frustrating by ticket creators

  • Tickets are still being closed when a fix is not planned/possible

    • features continue to appear available despite no planned/possible fix for issues

    • response is not consistent across tickets in the consortium - similar tickets are closed and some continue to be worked upon

  • Request made to ExL that consortium members should be able to examine/compare similar tickets in the consortium

• Additional topics discussed in previous agenda topic above

• Next support meeting will include new ExL representative

  • send notes to Caitlin, Tom, and Jackie on tickets to keep track of

Shared Print harmonization

• Discuss updates

10 minutes

Caitlin

• Google Doc: https://docs.google.com/document/d/1uvloJD3QphUfFrpKzr2WFoyB9sZh72_hlllq8p2LOIU/edit#heading=h.qhz09wzdpb3z

• Project led by Anna Striker

  • Caitlin can continue to update SILS OT with information from this group

• Decisions about controlled vocabulary will be decided by Shared Print Harmonization group and then presented to SILS OT

  • Implementation will then be determined by each individual campus

  • A prioritized list of shared print programs is also being created to assist in this process

    • Campuses may need to review their records and determine which shared print program will apply

• CDL continues to also offer assistance in this process where applicable

RLF Task Force

FYI Update

8 minutes

Caitlin

• We have requested a post-mortem and haven’t heard from the RLFTF chair yet. Still pending.

  • Discharge of the group will follow this update

• Documents distributed by Caitlin

  • RLF Task Force final report

  • Discharge Review & Planning

OT topics for Town Hall

• Discuss possible topics to share at the next Town Hall to be scheduled in January.

0 minutes

Tom / Team

• Do we have anything to share?

Review/Update OT Workplan

• Follow-up discussion on review/update to the OT Workplan from OT-SC meeting

0 minutes

Tom / Team

• table for next meeting

Executive Session

Private discussion as needed

0 minutes

Parking Lot

Capture important topics for future discussion

0 minutes

• Taking the Temperature Survey

  • Discuss Responses from Survey, particularly the What worries you? and What are you most excited about? sections

• SILS Ops Center would like to have a “Communication Tools Policies” page where we document the current best practices and policies for Slack, Confluence, Google Docs, email etc. Create draft and discuss in SILS OT.

• Discuss the retention and purging of Network user records in our respective Alma environments, primarily from a data security and privacy standpoint.

52 mins