2024-08-07 Meeting notes

Attendees

  • Sarah Lindsey, Chair

  • Lakshmi Arunachalam, Vice Chair

  • Ramon Barcia (out)

  • Tom Bustos

  • Greg Ferguson

  • Jackie Gosselar

  • Jeremy Hobbs

  • Xiaoli Li (out)

  • Caitlin Nelson

  • John Riemer

  • Zach Silveira

  • Gem Stone-Logan

  • Robin Gustafson, Past SILS Leadership Group Chair

  • Anna Arrieta, Support Member

  • Darren Furrey

Meeting Recording

Meeting Recording

The meeting recording is available for download in the OT Shared Google Folder, which you can access using this link: https://drive.google.com/file/d/1lQWFS6hI1nQvGJ3vhlHCp5dJVarK33Pg/view?usp=drive_link

 

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

Updates - from All-Chairs, Leadership Group, etc.

  • Provide updates from other SILS meetings

15 minutes

Sarah/Team

  • AC update (Sarah and Caitlin)

    • discussion re: finding VC and difficulties associated with that process

      • interesting side note: a lot of leadership is coming from UCLA this year

    • will be looking at workplans this year - each other’s workplans, critical assessment, etc.

      • related note: dovetails with OT workplan - help make all the workplans more cohesive

    • feedback?

  • RNPT update (Caitlin)

    • contract has been signed!

    • highlights:

      • better metrics

      • better price

      • renewed for 2 more years with an additional renewal after that time period for 3 more years - pending 2 year workstream improvement project (WIP)

      • more total accounts - 4000 vs. 2091

        • in 2 years this number will increase to 4500

        • allows for the ability to break down shared accounts

        • account clarification: one user with an IZ and NZ account counts as 2 separate accounts

      • more bib records, FTE - overall allowance for growth

      • fiscal breakdown will be coming in the next couple months

  • LG update (Tom)

    • Workstream Improvement Project team

      • Caitlin, Gem, Tom, and Todd have already been tapped for leadership roles

      • experts will also be added

      • lots of the items listed on our “Beeves” document have been included in this plan

      • ExL will be working with this team

      • Timeline:

        • November 2024 - report produced with reconciliation to follow

        • February 2025 - plan updates complete

 

 

2

Topics or questions for the Ex Libris Support Meeting

24 minutes

Sarah/Team

 

  • next meeting is on 8/16/24

  • update from Gem

    • call for SILS OT members to share specific ticket numbers for problems that ExL cannot duplicate in Slack

  • UCB ticket #07056846

    • current response from ExL - development set a target date of February 2025 for a fix

  • UCSD ticket

    • Response from ExL regarding back button issues was “elaborate the expected behavior”

      • current response is working “by design” - an unacceptable response

    • ticket regarding bulk export - ended up involving UCSD creating user records for testing

      • ExL asks campuses to create user records for testing vs. having testing records of their own

  • poor customer service patterns observed

    • would like to see the ability by ExL to admit bad design and/or have more honest customer service responses in general

 

 

3

Q & A Session - Including Questions on Slack since last meeting

  • Any questions from the team?

  • Questions from Slack?

0 mins

Team

  • discussed in agenda item 2

 

 

4

OT workplan

  • Discussion of “does OT need a workplan?”

15 minutes

Sarah/Team

  • New workplan - does OT need a new workplan?

    • suggestion by Caitlin - periodic check in and review of the core questions “What does OT do? What is our purpose? Are we being useful in that purpose?”

      • Purpose - make sure we’re all on the same page and know we’re being successful

  • look at Alma/Primo VE Issues and Themes document

    • workstream improvement

  • have list of projects to work on when there is down time

  • strategies for sharing sessions during OT meetings

  • quarterly update (from Gem?) on new releases for assessment/review

  • Network user records purges (concern from UCSD) - how to remove these user records permanently

    • does removal from one campus extend to removal from all campuses?

    • decision to move this topic to the pending projects/materials section of the agenda for further discussion at a later date

 

 

5

Pending projects / materials:

  • FYI updates on anything we’re waiting for

1 minute

Team

  • (Revisit after August / Sept 2024) Data Forms Privacy - revisit after data policy and privacy project team recommendations have been published

    • revisions are still pending

    • final report will be shared after revisions

    • Still awaiting final report from LG before further action

 

 

6

Executive Session

Private discussion as needed

0 mins

 

 

 

 

7

Parking Lot

Capture important topics for future discussion

0 mins

 

 

 

8

 

Total

55 minutes

 

 

 

 

 

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