2022-08-25 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL (only Thursdays)

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review Task Report	any blockers on tasks?	5	all
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN	clarification from Sarah H on DOC vs chair requesting person be off/on boarded for tools? process when off-cycle on/off request comes in: copy checklist from gdoc into ‘action points’ in SOC meeting agenda (example)? Planio tickets? gsheet? changes to gdoc: discreet lines per each listserv; added instructions for easier adding/removing of people from listserv(s)	track in PlanIO; copy and paste checklist from doc into new ticket (send ticket to ‘sils-sysops@cdlib.org’ if don’t want to log in to planio
3	Potential Ex Libris Charges			Gem	RM will probably need the production DB reindexed to mitigate the CJK issue. Greg F wondering if this is something Ex Libris would charge for. I think this unlikely. However, if they do, how would a charge like this get approved?
4	Wrap up	Review actions and decisions	5
5	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add ‘term’ (years member will serve in sils gov; eg “Alison Ray, 2022-2026”) to SILS Rosters page Jun 15, 2023 add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)
6		Total	x/x