2023-06-26 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL (only 1st & 3rd Thursdays)

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review Task Report	any blockers on tasks?	5	all	Is this still useful? Check back in next time
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN	Membership Transition: We (SILSOps Center) have no information of who is leaving and who is coming in, therefore we can’t remove or add people in time for next week’s OST meetings. It takes time to manually add/remove, and depending on the number of people we would need that information ASAP, and by EOD Thursday at the latest, in order to get people in for next week. We will be taking July 3rd off, and won’t be able to field questions or make changes until Wednesday July 5th.
3	CDI Issues	Decide how to approach issues like this		Gem	In many ways a small one-off problem but highlights the lack of control when something is broken. Because it’s a CDI record we can’t suppress the record or fix the link. → Take this to Disc OST and say “now what?” Also talk to vendor (content provider) directly. Should we bring back known issues for documentation?
4	ExL delayed in delivering "Patron Email Address missing in transferred Tipasa request” from “Gaps in Alma/Tipasa integration” sheet	What can we do to impress this need on ExL? November is well outside the timeline we need for ensuring Tipasa/Alma integration functions.	a lot?	Alison	Alma PM says they can’t make the August release, but hope to make November… Alison: send email to Moshe; Caitlin: send email to Adriana / Jackie / Tom / Gem as FYI and ask for help.
5	Wrap up	Review actions and decisions	5
6	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add ‘term’ (years member will serve in sils gov; eg “Alison Ray, 2022-2026”) to SILS Rosters page Jun 15, 2023 add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) clean up on SILS overview page
7		Total	x/x