2024-06-06 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

Ex Libris Support Accounts

 

 

GSL

 

 

 

4

ProQuest MARC records for ETDs

RM-OST has scheduled a 2pm meeting on the 20th to discuss this. I can’t attend the whole meeting. Should someone else from SILS Op Center be there?

 

GSL

 

Liz will go to this meeting.

 

5

CDL Helpline

 

 

CN

Caitlin had a conversation with Danielle about helpline. Once they’re fully staffed, they’re going to be looking at their portfolio, maybe around August.

 

We’ll disable helpline accounts until they know what they want done with them.

 

 

6

Wrap up

Review actions and decisions

5

 

 

 

 

7

Parking Lot

Capture important topics for future discussion

 

 

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

8

 

Total

x/x

 

 

 

 

 

The SILS mission is to transform library services and operations through innovation and collaboration. The future is shared!
Question? Contact AskSILS-L@ucop.edu