2024-08-12 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

NZ Analytics Request

Clarification of where we are at this point

 

GSL

We seem to be in an awkward period to consider this.

OT meeting discussing this

  • Discussion conclusion at 47 minutes

NZ Access principles (which we just sent out to OSTs and aren’t ready to send to OT yet)

 

 

 

4

Wrap up

Review actions and decisions

5

 

 

 

 

5

Parking Lot

Capture important topics for future discussion

 

 

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

6

 

Total

x/x

 

 

 

 

 

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