2024-11-07 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

UC User Counts

Should we keep updating the spreadsheet?

10

GSL

We currently have an automated monthly report that emails Gem the UC systewide user counts. We then transfer that to a spreadsheet that the SILS Cohort can review. Does the increased user counts change the level of reporting needed?

 

 

4

Alma User Primary ID

 

10

GSL

  • Complications with moving people to SSO. Would it make sense to offer to create a 2nd account? (and deactivate the first?)

  • We probably should only deactivate, not delete users.

 

 

5

Wrap up

Review actions and decisions

5

 

 

 

 

6

Parking Lot

Capture important topics for future discussion

 

 

Update https://cdlib.org/services/d2d/sils/sils-operations-center-at-cdl/

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

7

 

Total

x/x

 

 

 

 

 

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