2025-04-10 SILS Ops Meeting Notes

2025-04-10 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL (late)

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

WIPT

 

 

 

WIPT is good with the POT charge. However, they would like clarification from Carmit on exactly how the testing will work for develop items.

Are we ready to spin up the Analytics group? The people suggested in the WIP Notes are different than what LG approved.

Notification for people nominated?

Best way to track POT status?

WIPT thinks we should email Shai to 1) ask when we should expect a POC discussion and 2) ask if the changes we’re seeing in jobs is related

 

 

4

Wrap up

Review actions and decisions

5

 

 

 

 

5

Parking Lot

Capture important topics for future discussion

 

 

Update SILS Operations Center at CDL

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

6

 

Total

x/x

 

 

 

 

 

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