2025-07-24 SILS Ops Meeting Notes

2025-07-24 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL (late)

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

WIPT

 

 

 

Do we need to talk about anything?

 

 

4

Vacation backup

Make plan for sandbox refresh tasks.

 

 

 

Sandbox refresh on August 10

 

 

5

Systemwide Data Analyist

  • Make sure permissions are correct

  • Are there any gaps SILS Ops Center should now take?

 

 

 

 

 

6

uresolver_remote_register

What process to ‘approve’ re-correction

 

 

incorrect recommendation from ExL to change value; should this be re-corrected? What process to ‘approve’ re-correction

ask GF to confirm that ‘none’ setting is good - slack with GF abt how much testing he’s done & is comfortable doing (eg opt out of NZ setting in NZ)

‘approval’ from FFRS to rubberstamp (any objections)

 

 

7

Tipasa communication

Do we need any communication ‘publicly’? (internal to UC)

 

Liz

internal to UC.

ILLCKG covered

SILS-News announcement, “celebratory”; ack work that was done

 

 

8

Wrap up

Review actions and decisions

5

 

 

 

 

9

Parking Lot

Capture important topics for future discussion

 

 

Update https://cdlib.org/services/d2d/sils/sils-operations-center-at-cdl/

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

10

 

Total

x/x

 

 

 

 

 

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