2025-01-08 SILS Ops Meeting Notes

2025-01-08 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL (late)

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

WIPT

 

 

 

Any updates?

AFN Consortial block requirements from RSOST/FOST combined subgroup (3 bits: share blocks (“phase 1”); share blocks automatically (“phase 2”); block at initiation (unclear if configuration issue or dev needed); feature is NOT usable after “phase 1” (very edge case); YES usable after “phase 2” even w/o blocks at initiation; UC DOES continue to need blocks at initiation (before checkout))

 

 

4

ExL Security Contact

 

10

GSL

Work on updating the contact Ex Libris has in our contract for security breaches.

Send Caitlin info to send to Rebecca Cohen.

 

5

Expiring NZ Accounts

Determine how to manage expiring accounts.

10

GSL

Our first big batch of expiring accounts happens at the end of January. I’ve created a report that will create a ticket listing the accounts that are expiring which will allow us to contact them. Does this make sense?

 

 

6

Wrap up

Review actions and decisions

5

 

 

 

 

7

Parking Lot

Capture important topics for future discussion

 

 

Update https://cdlib.org/services/d2d/sils/sils-operations-center-at-cdl/

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

8

 

Total

x/x

 

 

 

 

 

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