2026-02-26 SILS Ops Meeting Notes
Attendees
@Alison Ray (CDL) NZ Admin, CDL (late)
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | |
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| 1 | STANDING ITEM: review ongoing work | Are any of us stuck? Do we need escalation for anything? | 5 | all |
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| 2 | STANDING ITEM: Any AskSILS / SILS News or other tool requests? | Are there blockers for anything that’s come in? Are there any we need to talk about? | 5 | CN |
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| 3 | WIPT |
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| 4 | NDE |
| 10 | CN |
| Meet with discovery and offer SILS Ops as coordination. Tentative: Alison PM and Gem help with consortia contacts etc. |
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| 5 | Known Issues vs Tickets | Confirm we’re on the same page | 10 | GSL | Do we have an opinion of Ex Libris opening up a Known Issue and then closing our ticket and telling us to follow the known issue for updates? Does it matter what type of ticket it is?
| Gem will email Matt and ask about adding a new ticket status for Known Issue which will still allow us to track. Also email the Known Issues. |
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| 6 | HathiTrust Records | Update and Performance Thoughts | 10 | GSL |
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| 7 | Wrap up | Review actions and decisions | 5 |
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| 8 | Parking Lot | Capture important topics for future discussion |
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| Update https://cdlib.org/services/d2d/sils/sils-operations-center-at-cdl/ Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) |
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| 9 |
| Total | x/x |
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