2026-04-09 SILS Ops Meeting Notes

2026-04-09 SILS Ops Meeting Notes

 

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL (late)

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

Atlassian Confluence update

Get updated on the status of our contract

5

CN

SHI hasn’t given us the new info we need and we’re still in limbo.

 

 

4

Password protocol

Figure out how to appropriately set passwords for shared services (confluence)

10

team

 

 

 

5

ExL Developer Network

Double check documentation and confirm we all have accounts

10

GSL

Looks like right now, Alison, Gem, and Joe have accounts

 

 

6

Talk about NDE next steps?

 

 

 

 

 

 

7

Wrap up

Review actions and decisions

5

 

 

 

 

8

Parking Lot

Capture important topics for future discussion

 

 

Update https://cdlib.org/services/d2d/sils/sils-operations-center-at-cdl/

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

9

 

Total

x/x

 

 

 

 

 

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