2025-02-24 Meeting Notes

General Check-In

• discuss Alma release notes (if any)

• discuss anything relevant from All-Chairs

5

All

• Meeting notes from ALL CHAIRS:

Meeting was canceled

• Options to Share Operator Name Across the Fulfillment Network- Will RS OST make decision to opt in?

Damaged AFN item form/process

5

Sandra

Damaged Item form & process

Next Step:

• Ross and Sandra sending email to Operations team

• No update

Next Step:

AFN Billing Practices

5

Everyone

https://docs.google.com/spreadsheets/d/1RCbMonyXuYYhMsbgvFoIjwmn74hzdI0jBy58Q59qk_A/edit?usp=sharing

Let’s look at doc together to decide next steps

Next steps:

Manage Patron Services New UI

Will keep this agenda item until end of May

https://knowledge.exlibrisgroup.com/Alma/Release_Notes/2024/October_2024/November_2024_Feature_Sneak_Preview

• Mandatory in May https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/040Circulation_Desk_Operations/040Managing_Patron_Services

Non-Alma Billing Practices

• Subgroup for Non-Alma discussion with RS: volunteers are Mark, Sahra, and Sandra

5

Sandra

Next steps:

• InvitedRLFs representatives to talk about how this affect them

• Will meet again March 3rd

SILS/UC-wide "support sessions"

5

All

The new All Titles Search UX will be opt-in by default with the February release. Is there any interest of initiating a series of SILS/UC-wide "support sessions" for these major feature releases?

Wrap up/Topics for next time

5

All

parking lot:

• Ongoing letter maintenance. Is there value in doing ongoing maintenance of letters; maybe quarterly? Make sure that each campus is sending consistent messaging. Related to the text that we word-smithed in the line above. 3/11 - Will leave on agenda for a few meeting cycles and revisit after decision page for On Hold Shelf letter is finalized.

For future discussion:

• Each campus should share what we use for ID cards: Mag Swipe, Barcode, RFID, Mobile ID, etc. Discuss how we can provide better service to users who borrow materials outside of their home campus. Potential mix of staff training and user education?