| Item | | Time | Who | Notes | Decisions | Actions |
---|
1 | Draft decision page | Review, edit, and approve the draft decision page created for Network Zone settings for Analytics: Network Zone settings for Analytics | 15 | Gem | | | |
2 | "other UC" user stub records and billing | | 10 | Greg | | | |
3 | Q&A (recurring) - urgent questions | Do you have a question to discuss at the meeting? Add it below with your name. | 30 | | | | |
34 | ACAG meeting update | | 5 | Caitlin | | | |
45 | Timeline review / PM update Support during Implementation: Document Alma/Primo slowness in Salesforce, see instructions Alma/Primo known issues page on Confluence For escalations: Essential to include case numbers - make sure that ICs provide those to PMs when asking for escalations. PMs need to ensure IC has pinged the consultant asking for a status update before escalating. Escalations can go into 2 categories: it’s urgent, or there’s a lack of communication.
SalesForce case OR Basecamp post? Please share this with your local implementation teams: If it’s a general question, post on BC If it’s problem, open a SF case
| | 0 | Lena | Key deadlines: Switch to Support Readiness form Objective: identify issues that need to be resolved and identify trends in problematic areas. Version 3: Due Monday October 11th. NOTE: Version 3 is optional Optional for: Davis Irvine Riverside Santa Cruz Network Zone
All other campuses must complete version 3. Reminder: open a case for anything that was a “no” in your form. No need to describe it in the form, just include the case #.
Now: Register for the Ex Libris Knowledge Accelerator Program (KAP) series (Nov 3-Dec 15)
Special meetings | | |
56 | Parking lot | | | | | | |
67 | | TOTAL | 50/50 | | Review decisions and actions. | | |