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changes.mady.by.user Alison Ray (CDL)

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  • Tom Bustos, Operations Team (co-chair)

  • Stacy McKenna, Acquisitions Operations Subteam chair

  • Michelle Polchow, eResources Operations Subteam chair

  • Jesse Kruppa, Discovery Operations Subteam chair

  • Ross Anastos, Fulfillment Operations Subteam chair

  • Alison Ray (CDL), Resource Sharing Operations Subteam chair

  • Liz Miraglia, Resource Management Operations Subteam chair

  • Caitlin Nelson, SILS Operations Center at CDL representative

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

(STANDING ITEM)

Subteam Roundup

Check-in on OSTs - capture any shared issues or cross-team task

5

Team

F OST

ACQ OST

RM CMOS

RS OST: Concluding Tipasa Pilot, including defining next phases & contingency plans (delays) if Tipasa not ready for summer. Three other active projects on track

ERES

2

Questions from Slack

FYI on anything quick that came up

5

3

ExLibris Support Call update

FYI on the discussion from December Support Call

10

Tom / Caitlin

Tipasa related concern regarding the integration was really caused by a Santa Cruz implementation of the integration. However, this exposed the need to flag integration tickets for escalation to ExLibris. When opening an integration related ticket, please be sure to highlight this in the subject line. For example, this could have been tagged as “OCLC Integration”.

If your folks are concerned with tickets being closed without any updates, please let them know that they can reopen the tickets. If there is a feature that should be working and ExLibris is stating that it is broken and will not be worked on further, please let us know. We saw this happen in the past, but found there was a “parallel” ticket from another customer with a fix date identified.

4

SILS membership turnover

Discussion about what might come up in the future - update from the Operations Team

5

Tom / Caitlin

Staff turnover comes up in July, so thinking ahead to what those procedures will be. Also thinking about cleanup / prep that would be appropriate.

5

Ex Libris Analytics Idea Exchange

Discuss what kind of comments to put on this idea

10

Gem Stone-Logan / Team

(Start at 1:30pm)
https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/40155142-ability-to-run-analytics-reports-on-alma-configura

6

STANDING - Work Plan Directory review

5

Team

Work Plan Directory

67

ExL Support Call Questions for the next call (12/19)

ExLibris / UC Library Support call Monday, December 19th. Do you have any questions that would be appropriate for a consortial call with the North America Support Team?

Specific Tickets that need to be addressed?

10

Tom/Team

feel free at any time to reach out to UC side of this team

SILS SM (Caitlin), OT chair (Tom), OTvhcair (Jackie), NZ Admin (Gem SL)

78

Parking Lot

Capture important topics for future discussion

89

Total

55/60