2020-05-14 Meeting notes

Check-in / Logistics

Report any major changes in availability / circumstances

5

Chairs

Update: Bill Hackenberg is no longer with the SILS Project. We will meet in IC-Steering tomorrow to discuss PM needs and we'll report back next week on reassigned duties / work.

ILS Data cleanup / Patron Data groups

ICs know how it’s going with these groups

5

Chairs

Timeline review

Stay up to date on timeline / deadlines

15

Caitlin

Basecamp scheduled items: https://3.basecamp.com/3765443/buckets/15553579/schedules/2379093803

Decision review

Awareness of progress

5

Caitlin

Decisions

Takeaways from ExL Overview

Get on the same page about the overview / review any feedback and takeaways

15

Chairs

Questions for Q&A on Monday

Have a list of questions for ExL by end of day today

15

Chairs

What do we do with questions already on Basecamp?

Communications on Basecamp

FYI: New rules of engagement coming out

5

Caitlin

Communication:

• SILS chairs can post questions as needed on Basecamp; 

• Each chair / group will get their own category

  • Include rationale here…. Discovery and ownership

• Ex Libris within a couple of days should either answer or acknowledge.

• Once the question is answered, owner should respond “thanks this is done” and archive it.

• Escalation conditions: if there is no response within a few days, it can be brought up at the next appropriate check-in; escalation can also be tagged with the escalate “category” - and we can sort by that, and look only at the escalate questions during a meeting.

  • Who tags escalation? PMs can; owner is expected to escalate their own questions as needed - tag it and let Caitlin know what’s going on. 

• Meeting is a safe space to analyze questions and figure out next steps.

• Different questions should get different threads - use common sense.

Other / Homework

5

TOTAL

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