Attendees
Alison Ray (CDL) NZ Admin, CDL
Caitlin Nelson SILS Service Manager, CDL
Joseph Ferrie CDL (as needed)
Gem Stone-Logan NZ Admin, CDL
Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | |
|---|---|---|---|---|---|---|---|
| 1 | STANDING ITEM: review ongoing work | Are any of us stuck? Do we need escalation for anything? | 5 | all | |||
| 2 | STANDING ITEM: Any AskSILS / SILS News or other tool requests? | Are there blockers for anything that’s come in? Are there any we need to talk about? | 5 | CN | |||
| 3 | Ex Libris Support Accounts | GSL | |||||
| 4 | ProQuest MARC records for ETDs | RM-OST has scheduled a 2pm meeting on the 20th to discuss this. I can’t attend the whole meeting. Should someone else from SILS Op Center be there? | GSL | Liz will go to this meeting. | |||
| 5 | CDL Helpline | CN | Caitlin had a conversation with Danielle about helpline. Once they’re fully staffed, they’re going to be looking at their portfolio, maybe around August. We’ll disable helpline accounts until they know what they want done with them. | ||||
| 6 | Wrap up | Review actions and decisions | 5 | ||||
| 57 | Parking Lot | Capture important topics for future discussion | Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) | ||||
| 68 | Total | x/x |