Page Comparison

Updates - from All-Chairs, Leadership Group, etc.

• Provide updates from other SILS meetings

3 minutes

Lakshmi/Caitlin/Team

• AC was canceled - next meeting is next week

• LG (2024-07-19 LG Meeting notes )(update from Tom)

  • accessibility project team draft charge - recommendations for committee membership forthcoming (next meeting 8/2/24)

  • SILS principles concerns document - DOC needs clarity on the process and the need for this document

  • patron privacy group is meeting soon, hopefully before August8/2/24

  • named accounts project team update

  • shared access discussed - report to come out in by the fall

  • survey questions about SILS Ops is on the horizon (similar to recent AC survey)

Topics or questions for the Ex Libris Support Meeting

• Ex Libris Support Meeting Agendas & Notes

• Any topics or questions that should be addressed at the next monthly Ex Libris Support Meeting?

• Ticket roundup?

12 minutes

Lakshmi/Caitlin/Team

• update from Gem on a ticket vs. ideas exchange issueLakshmi - brief review of UCD, UCI, UCB tickets included in the 7/19/24 notes

• Gem - update on a particular ticket that ExL considered more of an ideas exchange

  • ideas exchange was presented, then bounced back by ExL and asked that a ticket be created

  • this type of endless circle is not the type of response we want to see from ExL

• Greg - ExL response that it cannot duplicate issues listed in tickets

  • has anyone else experienced this?

  • Tom - would be nice to share the issue via a zoom call

  • UCSD used a HAR file for the last ticket (tracks network activity) - used this method to share a problem with ExL

    • feels more like a customer service issue

  • Gem - usually this response is when there are months between updates on the tickets (zoom cast of the issue has been shared, but the link expires before they can view it), not sure if all the steps that led to the issue are being followed by ExL, does not feel this is a new issue

  • Caitlin - is there a pattern in recent tickets?

    • request from SILS OT members to provide the actual ticket #s that have this non-reproducibility issue - for presentation to the new customer support representative Matt Baker

  • Xiaoli - tickets close after 14 days, but have recently been extended to 28 days

•  All SILS OT members to share specific ticket numbers for problems that ExL cannot duplicate in Slack

Q & A Session - Including Questions on Slack since last meeting

• Any questions from the team?

• Questions from Slack?

13 minutes

Team

• Greg: commenting on a closed ticket doesn’t reopen it anymore. Kudos to the CS guy - he said this should work, but now we have to use the clone feature. But you have to reference the old case and it’s a pain.

• Ex Libris is giving us one sandbox opportunity to preview the new Title UI (changes how results appear when searching in Alma)

  • goes live in November ExL might explore offering this preview option with future updateswith an opt in the few months prior

  • can set this up in NZ and work with individual campuses on further access

  • ExL might explore offering this preview-type option with future updates

  • Gem will request for NZ for now

• August release - new consortia option

  • can switch to other dashboards that are not your own (configuration viewable only configuration, data not included) - good for future discussion on usefulness of this feature

  • webinar shared by Gem: Consortia Central Configuration dashboard for distributing shared configuration (July 24, 2024) (youtube.com)

Project Team Check-in: EIMP-PT

• Written update provided to OT

• Conversation on feasibility of a permanent group for this work/support this work

21 minutes

Caitlin

• Report for reference: EIMP PT Update, June 2024 - Google Docs

  • Questions to guide the discussion: Can OT have a conversation about the feasibility of a permanent group? Capacity? Transformation?

• This group feels the work is important and should continue, but will need FTE and empowerment.

• How can OT support/incorporate/advocate this type of work that has continuing value?

• LG is also considering this question of creating new groups/use of existing groups

• John suggested repurposing the EIG EDI CKG group (or another group) for this work

  • Caitlin pointed out that these groups need to feel empowered to make decisions to get work done

• Gem - communication needs improvement (better coordination, had not yet reached out to Discovery)

  • less Slack group proliferationmore direct communication between groups

• this group needs to officially request time in the OST or other formal groups - draft email response to this group from Caitlin?

  • Caitlin is made comments on the document during the meeting

• EIMP PT group suggestion that there is a need for a general confluence space request

  • Caitlin - suggestion to have less Slack group/Confluence page proliferation and use a more appropriate tool

• Robin - suggestion to add to the charge template regarding a communication expectation/timeline

• Caitlin - suggestion to include which groups need to be communicated with and how to accomplish that

•  Caitlin Nelson meeting with EIMP PT on 7/26/24 - will pass along our feedback on their June Update document

Pending projects / materials:

• FYI updates on anything we’re waiting for

0 minutes

Team

• Data Forms Privacy - revisit after data policy and privacy project team recommendations have been published

  • revisions are still pending

  • final report will be shared after revisions

  • Still awaiting final report from LG before further action (next meeting is on 8/2/24)

Executive Session

Private discussion as needed

4 minutes

• negotiations team update

  • this renewal is for the next 2 years: 24/25 and 25/26

Parking Lot

Capture important topics for future discussion

0 minutes

• Taking the Temperature Survey

  • Discuss Responses from Survey, particularly the What worries you? and What are you most excited about? sections

  • incorporate into the reboot

• Lessons Learned on Kanopy kbase from UCSC

• Project Team Check-ins (quarterly basis - last check in was around March 2024)

  • OARM-PT

  • EIMP-PT

• Signature Success Program

  • paused during renegotiations

• RNPT update in June/July?

• Known Issues with Alma/Primo VE

• Alma Consortia Advocacy Group (ACAG) updates as needed

• SSO use in the NZ - updates from Gem as needed

  • SSO Options for Network Zone Accounts

• New workplan - does OT need a new workplan?

• Alma Data Privacy - annual reminder

Total

53 minutes