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1 | Updates - from All-Chairs, Leadership Group, etc. | | 3 minutes | Lakshmi/Caitlin/Team | | | |
2 | Topics or questions for the Ex Libris Support Meeting | | 12 minutes | Lakshmi/Caitlin/Team | Lakshmi - brief review of UCD, UCI, UCB tickets included in the 7/19/24 notes Gem - update on a particular ticket that ExL considered more of an ideas exchange ideas exchange was presented, then bounced back by ExL and asked that a ticket be created this type of endless circle is not the type of response we want to see from ExL
Greg - ExL response that it cannot duplicate issues listed in tickets has anyone else experienced this? Tom - would be nice to share the issue via a zoom call UCSD used a HAR file for the last ticket (tracks network activity) - used this method to share a problem with ExL Gem - usually this response is when there are months between updates on the tickets (zoom cast of the issue has been shared, but the link expires before they can view it), not sure if all the steps that led to the issue are being followed by ExL, does not feel this is a new issue Caitlin - is there a pattern in recent tickets? Xiaoli - tickets close after 14 days, but have recently been extended to 28 days
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3 | Q & A Session - Including Questions on Slack since last meeting | | 13 minutes | Team | Greg: commenting on a closed ticket doesn’t reopen it anymore. Kudos to the CS guy - he said this should work, but now we have to use the clone feature. But you have to reference the old case and it’s a pain. Ex Libris is giving us one sandbox opportunity to preview the new Title UI (changes how results appear when searching in Alma) goes live in November with an opt in the few months prior can set this up in NZ and work with individual campuses on further access ExL might explore offering this preview-type option with future updates Gem will request for NZ for now
August release - new consortia option
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4 | Project Team Check-in: EIMP-PT | | 21 minutes | Caitlin | Report for reference: EIMP PT Update, June 2024 - Google Docs This group feels the work is important and should continue, but will need FTE and empowerment. How can OT support/incorporate/advocate this type of work that has continuing value? LG is also considering this question of creating new groups/use of existing groups John suggested repurposing the EDI CKG group (or another group) for this work Gem - communication needs improvement (better coordination, had not yet reached out to Discovery) this group needs to officially request time in the OST or other formal groups EIMP PT group suggestion that there is a need for a general confluence space request Robin - suggestion to add to the charge template a communication expectation/timeline Caitlin - suggestion to include which groups need to be communicated with and how to accomplish that
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5 | Pending projects / materials: | | 0 minutes | Team | | | |
6 | Executive Session | Private discussion as needed | 4 minutes | | | | |
7 | Parking Lot | Capture important topics for future discussion | 0 minutes | | Taking the Temperature Survey Discuss Responses from Survey, particularly the What worries you? and What are you most excited about? sections incorporate into the reboot
Lessons Learned on Kanopy kbase from UCSC Project Team Check-ins (quarterly basis - last check in was around March 2024) Signature Success Program RNPT update in June/July? Known Issues with Alma/Primo VE Alma Consortia Advocacy Group (ACAG) updates as needed SSO use in the NZ - updates from Gem as needed New workplan - does OT need a new workplan? Alma Data Privacy - annual reminder
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8 | | | 53 minutes | | | | |