2023-03-22 Meeting notes

Attendees

  • Thomas Bustos, Chair

  • Jackie Gosselar, Vice Chair

  • Lakshmi Arunachalam

  • Ramon Barcia

  • Greg Ferguson

  • Jeremy Hobbs (out)

  • Sarah Lindsey

  • Caitlin Nelson

  • John Riemer

  • Zach Silveira

  • Xiaoli Li

  • Todd Grappone, Past SILS Leadership Group Chair

  • Anna Arrieta, Support Member

Meeting Recording

Meeting Recording

The meeting recording is available for download in the OT Shared Google Folder, which you can access using this link: https://drive.google.com/file/d/1DP2iv4iVbLtrNkAFSAQT7RSPKceoGEIt/view?usp=sharing

 

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

Updates - from All-Chairs, Leadership Group, etc.

  • Provide updates from other SILS meetings

14 minutes

Tom

  • Last AC meeting (3/17/23) was canceled

  • Escalation process - AC, then SILS OT, then LG

    • upcoming updated documentation from e-resources and acquisitions

    • will first be presented to SILS OT, then sent to LG, and finally to Doc

  • e-resources and ILL slowness touched upon

    • contents are missing for e-resources

      • workarounds have been proposed

      • CDL managed e-resource activation is known to be slow due to lack of resources/staffing (from UCB)

 

 

2

Q & A Session - Including Questions on Slack since last meeting

  • Any questions from the team?

  • Questions from Slack?

7 minutes

Team

  • XSL coding - issue resolved by Lakshmi and Ramon

    • fixed with changes in the global file

  • offline circ documentation shared with UCB by other campuses

  • recent ticket (#06694453, continues #6289499) from UCB related to holdings fixed by reindexing, root cause never revealed/discovered

    • may be related to issue experienced by UCSC

    • Ticket contents: Alma Analytics does not always seem to reflect recent data updates for item records

 

 

3

Topics or questions for the Ex Libris Support Meeting

11 minutes

Tom / Team

  • Last meeting was 3/20/23

  • Root cause analysis only mentioned first instance, not 2nd down time.

    • working with database vendor to prevent this issue in the future

    • tempdb file size is increasing to accommodate

    • ExL still working on this issue

  • other NA07 institutions now known

    • another resource to use in helping with future issues

  • ticket routing is determined by tags

    • “system down” goes directly to the hub

      • inability to use the system constitutes a “system down”

    • “tier 1/2” will go to the hub in an indirect manner

    • best practice: send info to Slack channel first to see if other campuses are experiencing the same issue

    • System/component down communication path

  • update from UCB on Hebrew and Arabic searching

    • requires milingo, only available in certain environments, will not be available in our systems

    • UCB continues to advocate for this issue to be resolved satisfactorily

 

 

4

OT topics for Town Hall

  • Discuss possible topics to share at the next Town Hall

1 minute

Tom / Team

  • move to Parking Lot

 

 

5

HathiTrust materials in Campus IZs

11 minutes

Jackie

  • HathiTrust would like more visibility of their materials in UC Library Search

    • Who would determine next steps?

      • Next steps: determine what are campuses currently doing, how can they make HT materials more visible

      • Vote taken to send this to Discovery: decision made to send to Discovery

    • UCB and UCM are currently using a plug in provided by UCLA

    • Email to Discovery to include the following: include what we would like to accomplish and the ability to say they are unable to accomplish this task at this time

      • Jackie, Tom and Caitlin to work on this email

Send this topic to Discovery

 

6

NERS voting

 

10 minutes

Jackie

 

 

7

Signature Success Program

Discuss what kind of meetings with Ex Libris would be best

4 minutes

Caitlin

https://docs.google.com/document/d/1ZLZ-i7p69xzAjRtHpHQfjZ9HpP38QIoH3mTFcWoqG6w/edit#heading=h.73mt6hcudowh

  • Current attendees for the first meeting: Tom, Caitlin, Jackie, and Gem

    • opened up to other SILS OT members if they would like to attend

    • members voted to receive updates only

 

 

8

Pending projects / materials:

FYI updates on anything we’re waiting for

0 minutes

Tom

 

 

9

Review/Update OT Workplan

  • Follow-up discussion on review/update to the OT Workplan from OT-SC meeting

0 minutes

Tom / Team

 

 

 

10

Executive Session

Private discussion as needed

0 minutes

 

 

 

 

11

Parking Lot

Capture important topics for future discussion

0 minutes

 

 

 

12

 

Total

58 minutes

 

 

 

 

 

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