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If you encounter any unexpected issues with NZ Analytics, please submit a ticket to the SILS Operations Center. Or, you can ask the UC SILS Community Slack’s Analytics channel for advice.

Permission Errors

If you try to open a report that you do not have the appropriate subject permissions, the report may show a blank result or it may show an SQL error message. In either situation, if you click to Edit the report, it will tell you if there’s a permission problem.

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You may also see error messages when trying to save reports in a small number of protected folders. In that case, the error message will look something like this:

Community Folder

Initially users with limited Analytics roles could not access the shared Community folder. This was fixed by Ex Libris. However, if you cannot see any folders you should have access to, please send an email to the SILS Operation Center and we will look into it.

Additional Training

Alma Analytics: Become an Expert

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