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Owning group

SILS Operations Center (SOC)

Type of documentation

Procedure

As-of date

Any UC library staff person may submit an Alma or Primo enhancement under the consortial ELUNA membership maintained by CDL. Campuses with their own individual ELUNA membership (in addition to the consortial membership) are also able to submit NERS enhancements independently of this procedure.

SILS Operations Center will submit enhancement requests in ELUNA’s NERS system on behalf of any UC library staff person.

Contact SOC at sils-sysops@cdlib.org with your enhancement request. After submitting the enhancement request, SOC will send a copy of the submitted request to you.

These are the fields ELUNA requires of enhancement requests.

  • Request Title;

  • Product (Alma or Primo)

  • Module/Category

    • Alma values: Acquisitions, Administration, Analytics, Fulfillment, Interoperability & Integration, Resource Management, Electronic Resources, All

    • Primo values: All, Primo Software, Primo Central Index

  • Description

  • Impact of Problem

“Expected Outcome” and “Keywords” are optional fields.

Useful tips from ELUNA on writing enhancement requests:

Guidelines for Creating an Actionable Enhancement Request

Example of a great enhancement request

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