Vanguard October Workshop Questions and Answers

Technical Services Overview

This may be specific to the order placement sessions, but we found that attachments to POs did not get attached to the email PO.

I confirmed that attachments should send with the outgoing e-mail from Alma. If this is not happening, please post to Basecamp to review the scenario with the project team.

Is there a way to make two contact emails so that messages, like POs, get sent to both?

There is not a means from within the vendor record to set this up but if the additional email exists in the XML generated when the letter is sent, it may be possible to edit the letter notification’s XSL to send a copy to the additional email address. If an order does not successfully send successfully, it will stay or be put into the ‘In Review’ status with an alert indicating it wasn’t sent. If it is possible to send the email address to two recipients via the letter XSL, this behavior should be tested to understand how Alma would handle this scenario.
I want to also point out a parameter that is critical to determining to which email in the vendor the letter is sent. Acq_use_vendor_account_email is found under Acquisition > Other settings. From the documentation, “Whether to send vendor-related emails to the email defined for the vendor account (true) or for the vendor (false). The default is false.” It is only relevant for the following letters: Order List Letter, PO Line Cancellation Letter, PO Line Claim Letter, PO Line Renewal Letter. It does not affect emails sent using the Communications tab of the vendor record.

Does Alma provide a list of interfaces? (There does appear to be a list of Alma-created services per the Electronic Collections List) If so, When should we create our own interfaces vs using one created by Alma?

No, the interfaces you see are a result of your ERM migration so they should match to what you have in your existing system. Going forward, you will create and manage your vendor interfaces in your Alma institution.