| Item | Desired Outcome | Time | Who | Notes | Decisions | Actions |
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1 | Updates - from All-Chairs, Leadership Group, etc. | | 9:08 7 minutes | Tom | | | |
2 | Q & A Session - Including Questions on Slack since last meeting | | 9:15am 15 minutes | Team | Updates to “Real Time Availability” issue - for reference: https://help.oclc.org/Resource_Sharing/WorldShare_Interlibrary_Loan/Smart_fulfillment/010Real-time_availability_for_ILL?sl=en ExL is currently working on this ticket applies mostly to a single campus, not generally to ILL applications in general Let Sarah know if you are interested in testing this feature at your campus and Tipasa
Changes at ExL Tipasa Testing Discussion of a live collaborative testing meeting (about 2 hours) involving various campus ILL representatives, OCLC, CDL, and ExL - Ramon will be sending out an email about this topic
Alma Performance/Production issues experienced by UCB yesterday Resource Sharing Pickup Location high priority ticket (#06579187) from UCSD Circ Circuit pickup location reverts to a single location regardless of option chosen by patron ticket completion date was set as June July 2023, , ExL has modified the timeline as a resultTickets appear to be following a pattern: high priority tickets are being treated as lower priority by default unless challenged
AFN and NRLF item checkout issue
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3 | Topics or questions for the Ex Libris Support Meeting | | 9:30am 12 minutes | Tom / Team | Updates from meeting on 12/19/22 Suggestion for tickets related to OCLC Tipasa, use the phrase “OCLC Integration” in the subject line ExL would like more communication from us to them, in addition to our request to themAutomatic responses are sent first which state generic completion dates, have more communication from them Primary ticket response is an automatic one which states a generic completion date Tickets are still being closed when a fix is not planned/possible features continue to appear available despite no planned/possible fix for issues response is not consistent across tickets in the consortium - some similar tickets are still being worked onclosed and some continue to be worked upon
Request made to ExL that similar tickets in the consortium members should be able to be examined/compared amongst consortium membersexamine/compare similar tickets in the consortium
Additional topics discussed in previous agenda topic above Next support meeting will include new ExL representative
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4 | Shared Print harmonization | | 9:42am 10 minutes | Caitlin | | | - Caitlin Nelson to distribute a Shared Print Harmonization decision page with publicly available information
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5 | RLF Task Force | FYI Update | 9:52am8 minutes | Caitlin | We have requested a post-mortem and haven’t heard from the RLFTF chair yet. Still pending. Documents distributed by Caitlin Waiting to hear back from group about post-mortem, discharge to follow this step
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6 | OT topics for Town Hall | | 0 minutes | Tom / Team | | | |
7 | Review/Update OT Workplan | | 0 minutes | Tom / Team | | | |
8 | Executive Session | Private discussion as needed | 0 minutes | | | | |
9 | Parking Lot | Capture important topics for future discussion | 0 minutes | | Taking the Temperature Survey SILS Ops Center would like to have a “Communication Tools Policies” page where we document the current best practices and policies for Slack, Confluence, Google Docs, email etc. Create draft and discuss in SILS OT. Discuss the retention and purging of Network user records in our respective Alma environments, primarily from a data security and privacy standpoint.
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10 | | Total | 60 52 mins | | | | |