2020-04-23 Meeting notes

Internal Training Updates

Chairs

No updates. ITS will have the first meeting 4/24.

End User Outreach Updates

Chairs

Kicked off last week. Finding a time to schedule recurring meetings.

EUO Charge

5

Neil

Neil discussed the charge with Lena and Christine - as expected, there is some confusion over the role of the group. While this team will provide communication structure and templates, there is a question of if they will also be responsible for actually sending out said communication. Further, the team is only responsible for communication around training items to campuses (excluding library staff) - the internal training team will be responsible for communication with library staff around training. Some coordination with the communication operation leads will be needed.

TTT Survey

15

Neil

• Themes

  •  

• Concerns

  •  

GTKA training

10

• Any questions around content?

  • Still having issues viewing the videos. Same issues as before. Video will just stop playing, can just jump to the end, and audio will cut out.

  • SILS groups will all watch this training

  • Local groups may or may not - Internal team needs to determine.

• Is there anything missing from a holistic overview of Alma?

  • Nothing currently

End User Outreach team

5

• Set up an introductory meeting with the communication operation leads, begin to identify joint-projects (clearing-house setup, for example).

Internal Training team tasks

10

• Supplementary training material template

• Trainee Scheduling Template

Next Meeting

5

• Train the trainer tracker

• Start identifying candidates for the “train the trainer” process. Generally want at least one staff member per department, at each campus. Be mindful of branch libraries. This will only be the initial pass to identify potential gaps - we will do this process again much closer to staff training.

• Timeframe for vanguard and non-vanguard