| Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | | | | | | | |
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1 | Updates - from All-Chairs, Leadership Group, etc. | | 9:03 mins | Jackie/Team | Meta note: Q&A has been moved to the bottom, and following some feedback about agenda topics and getting through them in a timely manner - we’ll do our best! SILS LG (Lynne): Named Accounts Project Team had first meeting on 2/1. Planning a survey to gather information on account needs, etc. Will be discussing further with OT (Jeremy and Greg are on this PT). data privacy and security project team - recommended form, but awaiting edits from LG first SILS newsletter to come out in March shared documentation site discussed - should have a place where documentation for all campuses can be found (contacts, documentation, etc.)
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2 | Topics or questions for the Ex Libris Support Meeting | | 9:13 mins | Jackie/ Team | update from Gem resource sharing group still seeking usage stats - has become problematic as it’s not likely info gathered/retained by ExL Steven in support is working on a workaround to obtain this data spoke about escalation of tickets/issues don’t hit the “escalation” button at the top of the ticket form, email the escalation department instead two pronged assault suggested: file a ticket and send an email that references said ticket Alma email: Almasupportescalation@exlibrisgroup.com Primo VE email: PRIMOsupportescalation@exlibrisgroup.com
Organization Unit Name timing? ExL prefers a Monday or Sunday need the 3 affected campuses to make their changes first and then ExL can make a change Gem will follow up with Sara, Jeremy, and Tom regarding timing and will update OT via Slack
Side note: Gem will be meeting with the AASA project team in March to review analytics changes
update from Jackie
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3 | Proposal for Expanded NZ Access | | 15 9:30am mins | Jackie/Team | | | | | | | | | | |
4 | Project Team Check-ins | | 5 mins | Jackie | | | | | | | | | | |
5 | Pending projects / materials: | | 5 mins | Team | | | | | | | | | | |
6 | Q & A Session - Including Questions on Slack since last meeting | | 5 mins | Team | | | | | | | | | | |
7 | Review/Update OT Workplan | | 5 mins | Jackie/ Team | | | | | | | | | | |
8 | Executive Session | Private discussion as needed | 5 mins | | | | | | | | | | | |
9 | Parking Lot | Capture important topics for future discussion | 5 mins | | | | | | | | | | | |
10 | | Total | 60 mins | | | | | | | | | | | |