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Attendees
Jackie Gosselar, Chair
Sarah Lindsey, Vice Chair
Lakshmi Arunachalam
Ramon Barcia
Greg Ferguson
Jeremy Hobbs
Caitlin Nelson
John Riemer
Zach Silveira
Tom Bustos (out)
Xiaoli Li
Lynne Grigsby, Past SILS Leadership Group Chair
Gem Stone-Logan
Anna Arrieta, Support Member
Meeting Recording |
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The meeting recording is available for download in the OT Shared Google Folder, which you can access using this link: |
| Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | | | | | | | |
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1 | Updates - from All-Chairs, Leadership Group, etc. | | 9:03 mins | Jackie/Team | Meta note: Q&A has been moved to the bottom, and following some feedback about agenda topics and getting through them in a timely manner - we’ll do our best! SILS LG (Lynne): Named Accounts Project Team had first meeting on 2/1. Planning a survey to gather information on account needs, etc. Will be discussing further with OT (Jeremy and Greg are on this PT). data privacy and security project team - recommended form, but awaiting edits from LG first SILS newsletter to come out in March shared documentation site discussed - should have a place where documentation for all campuses can be found (contacts, documentation, etc.)
| | | | | | | | | |
2 | Topics or questions for the Ex Libris Support Meeting | | 9:13 mins | Jackie/ Team | update from Gem resource sharing group still seeking usage stats - has become problematic as it’s not likely info gathered/retained by ExL Steven in support is working on a workaround to obtain this data spoke about escalation of tickets/issues don’t hit the “escalation” button at the top of the ticket form, email the escalation department instead two pronged assault suggested: file a ticket and send an email that references said ticket Alma email: Almasupportescalation@exlibrisgroup.com Primo VE email: PRIMOsupportescalation@exlibrisgroup.com
Organization Unit Name timing? ExL prefers a Monday or Sunday need the 3 affected campuses to make their changes first and then ExL can make a change Gem will follow up with Sara, Jeremy, and Tom and will update OT via Slack
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3 | Proposal for Expanded NZ Access | | 15 mins | Jackie/Team | | | | | | | | | | |
4 | Project Team Check-ins | | 5 mins | Jackie | | | | | | | | | | |
5 | Pending projects / materials: | | 5 mins | Team | | | | | | | | | | |
6 | Q & A Session - Including Questions on Slack since last meeting | | 5 mins | Team | | | | | | | | | | |
7 | Review/Update OT Workplan | | 5 mins | Jackie/ Team | | | | | | | | | | |
8 | Executive Session | Private discussion as needed | 5 mins | | | | | | | | | | | |
9 | Parking Lot | Capture important topics for future discussion | 5 mins | | | | | | | | | | | |
10 | | Total | 60 mins | | | | | | | | | | | |