(Go-Live)Alma "On Hold Shelf Letter" notice details
Legend: not started IN PROGRESS STALLED decided
Status | Done |
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Scope | Go-Live |
Description | Alma notice “On Hold Shelf Letter” three part decision. XSL text clusters for Covid19 specials. XSL text clusters for localized contact information. Text recommendation for harmonized generic arrival message. |
Decision |
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Owning group | Fulfillment and ILL FG |
Approver |
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Stakeholders | R = |
Decision-making process | Gladiatorial combat. I call dibs on the net and trident. |
Priority |
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Due date | Jun 11, 2020 |
Recommendation
Part 1: Which pick up locations require specific instructions for special pick-up. We should compile a list of current text blurbs for covid19 delivery arrangements. It is structurally easier to create the XSL if each of these text blurbs can be reasonably appended to the end of the generic message in part 3.
https://docs.google.com/document/d/1BMd377DBzjVRzoq2d0RCXWhhjpOghlsjTJYIOoh0FW8/edit?usp=sharing
We should keep the number of these to a minimum.
Part 2: Can Campus Institutions settle on a single centralized contact email and/or phone to appear in the footer of each notice? That contact would need to be able to answer, triage and refer for all pickup locations. 10 campus contacts will be much less likely to require huge amounts of change and maintenance.
https://docs.google.com/document/d/1VAHa7OSlChEdVFhRbpyJcwG6Hi_PLXPsxD3feGnI-AA/edit?usp=sharing
Part 3: Compose a generic “On Hold Shelf Letter”. Construction of the XSL is much easier if the text of the generic letter works with a special message appended to the end. Replacing rather than appending is much more difficult.
Draft: The library material you recently requested has been delivered and is ready for pickup. This material may be picked up at Shields Library.
Please pick this up promptly. The item will be held for you until: 06/01/2021
Reasoning
Background
Because Alma AFN requests resolve themselves as transactions between a user and the owning library, Alma notices originate from the owning institution rather than the institution where the requester wishes to pick up. Under more normal circumstances a generic message might serve to get the end user to the point of pick-up. Covid19 health restrictions and responses have complicated that situation. Several libraries are using novel delivery approaches – curbside pickup, self service pickup, shipping service etc. Furthermore, the contact information in the footer of these notices by default references the lending library rather than the pick up library.
Local Teams Working on This Letter Config
Campus | Fulfillment and ILL FG Member | Local Rep for XSL Configuration |
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UCLA | Elizabeth Rodriguez | Ishimaru, Douglas <dishimaru@library.ucla.edu>; Gomez, Joshua <joshuagomez@library.ucla.edu>; Wilson, Jonathan <jonathanwilson@library.ucla.edu> Ybarra, Andres <andres@law.ucla.edu> |
UCI | Linda Michelle Weinberger | Lakshmi Arunachalam (arunachs@uci.edu) xsl expert/IC Kristine Ferry (kferry@uci.edu) Department Head Lai Arakawa (larakawa@uci.edu) Circulation Supervisor |
UCSD | Judea D’Arnaud (Include Debbie Cox while Judea is out) | David Trujillo DRTrujillo@ucsd.edu |
UCR | Sahra Klawitter | Ramon Barcia |
UCSB | Scott Hathaway | Jeremy Hobbs |
UCM | Joe Ameen | Joe Ameen |
UCB | Mark Marrow | Steven Chong stevenchong@berkeley |
UCD | Jason Newborn | Derek Andrew Sisneros dasisneros@ucdavis.edu |
UCSC | Mallory DeBartolo |
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UCSF | Micquel Little | Micquel will also rep XSL config |
Action Log
Action/Point Person | Expected Completion Date | Notes | Status |
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