2023-08-28 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review Task Report	any blockers on tasks?	5	all	Is this still useful? Check back in next time
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN
3	VDX/WSILL issue	track VDX/WSILL connection issue; how to escalate further…		AMR	8/25/23 (Friday) activity on ILL CKG that all requests were in ‘cancel pending’ status & that VDX updates are not moving to WSILL. OCLC-VDX reports that issue is ‘resolved’, but ILL CKG reports issues still occurring. AMR sent email to OCLC-VDX (RS, SM, & VDX ticketing system) on 8/25 and again 8/28 asking for an escalation & reopening of the cases surrounding this issue. (9:33am 8/28): Neither AMR nor UC ILLers have recieved response from OCLC-VDX about the continuing issues. (10:20am): Report from RH indicates that ‘resolved’ may have meant new cases of the problems have stopped, but that the affected requests are still broken & OCLC is working to get a fix for those. I've asked Ralph for more clarification on the timing & scope of affected requests.	AMR to update ILL CKG that OCLC-VDX acknowledge issues not completely resolved & they continue to work on fix CDL to propose meeting with OCLC-VDX (and possibly other OCLCers) for post-mortem type meeting about issue & disruption from late June 2023
4
5	editing d2d new idea form for sils use - keep for 8/28?? delete?	some kind of form to help shape project proposals within sils structure			additional qs specific for sils concerns: What is the path for making this a multi-campus application? What campus resources would be needed to run / maintain this application after development? Who "owns" this resource for lifecycle / maintenance?
6	Documenting work arounds - talk about next time	Decide best way to document workarounds in a way that is easy to find later.		gsl	eg. https://developers.exlibrisgroup.com/blog/splitting-a-large-analytics-report-into-10-megabyte-segments-to-create-sets-in-alma/ etc etc	talk about next time
7
8	Wrap up	Review actions and decisions	5
9	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)
10		Total	x/x