Exclude eBooks from CDI Results

Legend: not started IN PROGRESS STALLED decided

Status

Decided

Description

This feature has potential implications for eBook collections managed in the NZ and cataloging prioritization decisions (both at SCP and locally).

Decision summary

Because of the complicated relationship between the Network Zone, Discovery Network, and local records we are unable to make a harmonization suggestion. However, we have included the pros and cons of this feature below.

Owning group

DISC

Approver

Discovery

Consulted

E-Resources OST; CDL Shared Collections/SCP;

Informed

Resource Management; Resource Sharing OST

Decision-making process

Review documentation, test, reach out to consulted groups for their feedback, and discuss with each other.

Priority

High

Target decision date

2023 Q4

Date decided

Jun 14, 2024

Recommendation

From a user experience perspective, Discovery Operations finds that enabling the Exclude eBooks from CDI Results setting enhances the overall discovery experience. However, the advantages and disadvantages of this feature may vary depending on individual campus collections and configurations. Therefore, Discovery encourages each campus to review the pros and cons outlined below and make decisions based on the specific user needs of each campus.

Impact of Change

Stakeholder group

Impact

Stakeholder group

Impact

End User

Enabling the "Exclude eBooks from CDI results" setting will lead to a less confusing display of available resources, fewer duplicate records in the results, and provide users with an overall cleaner, uncluttered interface.

However, in some cases it may hide records the user would like to see.

Discovery OST

Decreases the time required to address confusing Primo VE results for both library staff and users.

E-Resources OST

Increases uncertainty regarding why certain records may not appear in Primo VE, and selecting this configuration doesn’t allow for individual exceptions.

CDL Shared Collections

Raises uncertainty regarding why records may not appear in Primo VE.

Background

 

When an eBook is present in both Alma and CDI electronic collections, users may encounter duplicate eBook records. The presence of duplicate eBook records not only creates visual clutter, but also hinders users’ ability to find, identify, and select resources effectively, which are the core objectives of a library catalog and discovery interface.

In November 2021, Ex Libris introduced the capability to exclude eBooks from CDI search results. This feature holds potential implications for eBook collections managed in the NZ and influences cataloging prioritization decisions (both at SCP and locally). The Go Live Discovery group advised campuses against enabling "Exclude eBooks from CDI Results" until the group had sufficient time for further investigation and discussion.

When the Discovery OST resumed reviewing this option, we encountered challenges related to the unpredictable interaction between Primo VE features. This unpredictability stems from several factors, including inadequate documentation and the unpredictable effects of the Network Zone on individual Institution Zones.

The below screenshots show the configuration of the Exclude CDI eBooks setting for a search profile.

Exclude CDI eBooks turned on:

image-20240603-201258.png

Exclude CDI eBooks turned off:

image-20240603-201338.png

Advantages and Disadvantages

 

 

 

 

Description

Exclude eBooks from CDI Results

Advantages

  • Enhanced user experience: Users will benefit from a cleaner and more streamlined search results page.

  • Reduction of duplicate results: Eliminating duplicate results will make simplify Primo VE navigation and improve its overall appearance.

  • Reduction of overwhelming results: Filtering out eBooks from CDI results can reduce excessive search results, particularly when not also Filtering by Availability.

  • Clarification of Access: Users will experience less confusion, especially when print information appears for CDI eBooks where only the electronic collection in licensed, not individual eBooks.

Disadvantages

  • Testing challenges: Primo VE’s complexities make it difficult to test every scenario thoroughly, potentially resulting in the unintentional exclusion of some electronic resources.

  • Varied record quality: While CDI records may offer more extensive summaries in some cases, they may also contain missing or incorrect identifiers, leading to links that take users to similar but incorrect versions.

  • Accidental exclusion of unpurchased titles: When the “Exclude eBooks from CDI results” option is enabled and the campus is NOT Filtering by Availability, CDI eBook records for unpurchased titles from that collection will not appear.

    • This is a disadvantage if the ability to create ILL requests for unpurchased eBook titles is desired

Settings that may Impact Exclude eBooks from CDI Results behavior

Understanding how some search configuration features interact and how they’re supposed to work alongside other settings is difficult. Testing is further complicated by the differences between sandbox and production environments. Even with the existing documentation as a guide, search results don’t always act the way we expect them to when we adjust these options. Due to these challenges, we’ve struggled to identify which configurations might lead to issues with this setting. To really understand the impact and pain points of this feature, we need to see how the settings impact real users conducting actual searches across different setups, not just in a controlled environment. Additional data on unsuccessful or undesirable search results would allow us to identify how the setting actually impacts results and allow us to test solutions and workarounds effectively.

 

Situations and Settings that may impact results:

  • FRBR/Dedup

  • If any individual electronic collections has Option 1 (Do not show as Full Text available in CDI even if active in Alma) selected

  • Filter by Availability

  • Record metadata including whether the CDI rtype for a record is set to eBook

  • Network Zone records

  • Records from other campuses via the Discovery Network

Alternative Options

  • This setting Filter CDI eBooks (Option 2), has several advantages over Option 1

    • For NZ resources, it does not require that all campuses agree on whether or not the resource should be excluded from CDI.

    • Does not exclude chapter-level results which users are now used to seeing.

Suggested Testing Strategies

Testing Setup

We recommend testing in production Primo/Alma environments to ensure access to current data.

Exclude eBooks is a search profile setting. To better understand how this setting interacts with the related Filter By Availability (FBA) setting, we recommend setting up a total of four search profiles with the following configuration:

  1. FBA and Filter CDI eBooks both ON

  2. FBA ON, Filter CDI eBooks OFF

  3. FBA OFF, Filter CDI eBooks ON

  4. FBA and Filter CDI eBooks both OFF

At a minimum, set up one new search profile matching your institution’s current configuration for FBA and additionally turning on Filter CDI eBooks. Use this profile alongside your currently active CDI search profile in testing.

Configuration Steps in Alma

  1. Search Profile setup: Discovery → Search Profiles

    1. Click “Add a Search Profile”

    2. Give the new profile a unique code and display name

    3. Add search scopes matching the current CDI blended search profile. On the CDI search scope, use the checkboxes to select whether FBA and Exclude CDI eBooks are enabled. The screenshot below shows an example the appropriate scopes added, and with Exclude CDI eBooks and FBA both enabled.

    4. Save the new search profile.

 

 

  1. View setup: Discovery → Configure Views

    1. Copy your current main Primo view by using the ellipsis button on the right and selecting “Duplicate”. Give the new view a unique code.

    2. Use the ellipsis menu on the new view and select “Edit”. In the new view, select the tab “Search Profile Slots”.

    3. Click “Add a Slot”. Give the slot a unique code and name (the name will be visible to users in the new view). In the section “Select Search Profiles for Slot”, use the toggles on the left to enable ONE of the search scopes created in step 1. Save the new slot. The screenshot below shows the setup for a search profile slot with FBA and Filter CDI eBooks both enabled.

    4. Repeat step 2c for each search profile being tested. You may wish to disable (via the toggles on the Search Profile Slots tab of the view) any scopes that aren’t relevant to this testing, such as local holdings or course reserves.

 

 

Types of Electronic Resources to Test

eBooks where a collection is activated but we only license some of the eBooks

  • Known CDI resource

  • Book packages where you own/lease some but not all of the portfolios

  • NZ example: YBP/eBrary DDA Purchased (Ebook Central Perpetual, DDA and Subscription Titles) (NZ Collection Id 61468395140006531; CZ Id 614330000000000002)

    • As of 5/2024, the NZ had 665 portfolios of 2,799,024 activated for UCB; UCD; UCI; UCLA; UCM; UCR; UCSB; UCSC; UCSD. Examples of NZ Owned titles:

      • Debt to society : accounting for life under capitalism /

      • 15 sports myths and why they're wrong /

    • Systemwide, we have 676,692 portfolios activated (see Excel spreadsheet for full list).

      • UCSC: A border within national identity, cultural plurality, and wilderness /

      • UCM: Skating to spelling success /

 

Collections that all campuses within the NZ have access to.

  • NZ example: JSTOR Books Open Access (NZ Collection ID: 61419440380006531; CZ ID: 614330000000000094)

    • As of 5/2024, the NZ had 10,921 portfolios activated in the sandbox for all campuses. Examples of NZ owned titles:

      • Archives, Access and Artificial Intelligence

      • Imagining unequals, imagining equals : concepts of equality in history and law

Testing Caveats

  • If you’re testing in the sandbox, remember to compare against sandbox results. Production and sandbox environments sometimes have different configurations and different electronic collections activated which may impact comparisons between the two. For example, collections added in production since the last sandbox refresh will not be in the sandbox.

  • Examine surprising results for insufficient or incorrect metadata. For example, if duplicates still exist, it may be because Primo VE can’t tell that the duplicates are the same resource.

Additional Information

Ex Libris Documentation

 

Action Log

Action/Point Person

Expected Completion Date

Notes

Status

Action/Point Person

Expected Completion Date

Notes

Status

 Each campus creates a sandbox view for each option.

 11/3/2023

 

 Done

Discovery works on initial testing

11/3/2023

 The Exclude CDI EBooks does noticeably reduce duplication.

Done

Disc/Eres chairs meet to discuss best way to move forward.

11/13/2023

 

Done

Testing

 

 

Done

Approved by Discovery

Jun 14, 2024

 

Done

 

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