2025-04-03 SILS Ops Meeting Notes
- Gem Stone-Logan
- Caitlin Nelson
- Alison Ray (CDL)
Attendees
@Alison Ray (CDL) NZ Admin, CDL (late)
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | |
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| 1 | STANDING ITEM: review ongoing work | Are any of us stuck? Do we need escalation for anything? | 5 | all |
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| 2 | STANDING ITEM: Any AskSILS / SILS News or other tool requests? | Are there blockers for anything that’s come in? Are there any we need to talk about? | 5 | CN |
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| 3 | API Timeouts sum up: IVEA’s call to ExL timed out (no connection) between 17:39:38 UTC to 19:50:45 UTC. resulted in ‘insufficient patron info’ in ILL requests in VDX, requiring manual handling by ILL staff |
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| We had a significant number of timeout errors yesterday. How do we want to proceed? Ticket # 07969585
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| 4 | Recap of Identify Job | How the identify job went How much should we discuss with Ex Libris? Next steps | 15 | GSL | TJ is working on reviewing the resulting set. Gem will update current ticket and file a new one for RCA. |
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| 5 | WIPT |
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| Updates What tools should these subteams have access to? Probably Google SILS drive? (YES - at least to their own folders in WIPT.) Slack? Not for now. Listserv seems overkill for teams of three (CONCUR). Do they need their own Confluence spaces? (NO) | Let’s get the final list of nominees and add to GDrive (WIPT) space. |
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| 6 | EX Libris Secure FTP Service - push to 4/10/25 | Provide feedback on proposal and next steps | 15 | GSL |
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| 7 | Automating Error reports/CDI Publishing |
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| GSL | Update on CDI Publishing job What’s the best way to catch this sooner next time? automated notifications: python script wrapped in lambda? Gem could investigate job api & logic, checkin with Liz |
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| 8 | 07830091: Holdings not transferring for merged record | Awareness and feedback if desired | 5 | GSL | Marcus pointed out that this might have implications with our OCLC multi-match process. |
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| 9 | Wrap up | Review actions and decisions | 5 |
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| 10 | Parking Lot | Capture important topics for future discussion |
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| Update SILS Operations Center at CDL Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) |
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| 11 |
| Total | x/x |
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