2024-2-08 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review ongoing work

Are any of us stuck? Do we need escalation for anything?

5

all

 

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

NAPT users → caitlin has this

 

 

3

Sandbox Refresh

 

 

GSL

Anything we still need to do ahead of time? (Current Documentation)

 

 

4

Documentation

  1. Alison to move weekly/monthly documentations to confluence as they come up
  2. Gem will select some other documents to move to confluence

shove documents under ‘documentations’ & we’ll sort them out later (if desired)

 

GSL

Should some of our Google docs be moved to Confluence? NZ Procedures: https://drive.google.com/drive/u/0/folders/1ozTPA7bSRtQa5aquiFYtsG5m5mK1Puyk

Also SILS onboarding / offboarding: https://drive.google.com/drive/folders/1fO5xtUHyi2l1ateXC8QUVog6drTwSMce → stay in gdrive; by the end of Feb make a page with links to the folder

 

 

5

Ex Libris Ticket Visibility

 

 

GSL

Talk about “known issues” option → Gem will present OT with her monthly report.

 

 

6

Beeves Doc review

new category for “provisioning”?

 

CN

https://docs.google.com/spreadsheets/d/10qDhxKAJihoS4dSe0KrbDl2HOzwhLnEqMi112ty86FQ/edit#gid=772430108

Yes Infrastructure is good category → Caitlin to take to JG/SL

 

 

7

Wrap up

Review actions and decisions

5

 

 

 

 

8

Parking Lot

Capture important topics for future discussion

 

 

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

9

 

Total

x/x

 

 

 

 

 

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Question? Contact AskSILS-L@ucop.edu