2023-08-28 SILS Ops Meeting Notes

Attendees

  • @Alison Ray (CDL) NZ Admin, CDL

  • @Caitlin Nelson SILS Service Manager, CDL

  • @Joseph Ferrie CDL (as needed)

  • @Gem Stone-Logan NZ Admin, CDL

  • Lena Zentall, CDL

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

STANDING ITEM: review Task Report

any blockers on tasks?

5

all

Is this still useful? Check back in next time

 

 

2

STANDING ITEM: Any AskSILS / SILS News or other tool requests?

Are there blockers for anything that’s come in? Are there any we need to talk about?

5

CN

 

 

 

3

VDX/WSILL issue

track VDX/WSILL connection issue; how to escalate further…

 

AMR

8/25/23 (Friday) activity on ILL CKG that all requests were in ‘cancel pending’ status & that VDX updates are not moving to WSILL. OCLC-VDX reports that issue is ‘resolved’, but ILL CKG reports issues still occurring.

AMR sent email to OCLC-VDX (RS, SM, & VDX ticketing system) on 8/25 and again 8/28 asking for an escalation & reopening of the cases surrounding this issue.

(9:33am 8/28): Neither AMR nor UC ILLers have recieved response from OCLC-VDX about the continuing issues.

(10:20am): Report from RH indicates that ‘resolved’ may have meant new cases of the problems have stopped, but that the affected requests are still broken & OCLC is working to get a fix for those. I've asked Ralph for more clarification on the timing & scope of affected requests.

AMR to update ILL CKG that OCLC-VDX acknowledge issues not completely resolved & they continue to work on fix

CDL to propose meeting with OCLC-VDX (and possibly other OCLCers) for post-mortem type meeting about issue & disruption from late June 2023

 

4

 

 

 

 

 

 

 

5

editing d2d new idea form for sils use - keep for 8/28?? delete?

some kind of form to help shape project proposals within sils structure

 

 

additional qs specific for sils concerns:

What is the path for making this a multi-campus application?
What campus resources would be needed to run / maintain this application after development?
Who "owns" this resource for lifecycle / maintenance?

 

 

6

Documenting work arounds - talk about next time

Decide best way to document workarounds in a way that is easy to find later.

 

gsl

eg. https://developers.exlibrisgroup.com/blog/splitting-a-large-analytics-report-into-10-megabyte-segments-to-create-sets-in-alma/ etc etc

talk about next time

 

7

 

 

 

 

 

 

 

8

Wrap up

Review actions and decisions

5

 

 

 

 

9

Parking Lot

Capture important topics for future discussion

 

 

Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem)

enable public (anonymous) view of user profiles in confluence? (Alison)

add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)

 

 

10

 

Total

x/x

 

 

 

 

 

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