2023-06-22 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL (only 1st & 3rd Thursdays)

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review Task Report	any blockers on tasks?	5	all
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN
3	Schedjey Update	FYI to team about what Joe has discovered so far	10	JF
4	Analytics Export Issue	Determine best way to talk to Ex Libris about it.	10	GSL	Today’s update from Ex Libris: "This is unfortunately a known issue we hare having with Oracle. Our Developers did a restart to the server this morning, which should help fix the issue, albeit temporarily. Oracle still has not identified the actual cause of the problem on their end. Our Developers have near-daily emails/calls with Oracle Support (at a very high level). Oracle's current plan is to investigate the server logs in real time - believing they will find the root cause."
5	Summer schedule	discussion with team
6	Wrap up	Review actions and decisions	5
7	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add ‘term’ (years member will serve in sils gov; eg “Alison Ray, 2022-2026”) to SILS Rosters page Jun 15, 2023 add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) clean up on SILS overview page
8		Total	x/x