2024-10-03 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review ongoing work	Are any of us stuck? Do we need escalation for anything?	5	all
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN			Overall roster (CN to do) WIP (CN to do)
3	CDL Communication	Tangible outcome: Figure out how we should route reporting requests.		GSL	OT mentioned that CDL Shared Collections is going to work on a decision making matrix so campuses know best how to communicate a specific need. Should this be a larger conversation at CDL? How easy is it for a campus person to go to our website and know who they need to talk to? (I’m thinking about this specifically in context of what we should tell people requesting reports from Analytics.)		Gem will contact Anna.
4	Non-Urgent Infrastructure List				Slack cleanup: Did we pull out analytics people from Cohort slack from a while back? New groups / old groups Confluence documentation update: Create a space docs Listserv: Is there a desire to keep an archive of an old group? Because UCOP will delete everything. → Put this in the offboarding of any group that the archives will be deleted and they can open a ticket if they want more information.
5	Wrap up	Review actions and decisions	5
6	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs)
7		Total	x/x