2023-02-06 SILS Ops Meeting Notes

Attendees

@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL (only Thursdays)

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	STANDING ITEM: review Task Report	any blockers on tasks?	5	all
2	STANDING ITEM: Any AskSILS / SILS News or other tool requests?	Are there blockers for anything that’s come in? Are there any we need to talk about?	5	CN
3	MySQL 8 upgrade of ILL Reports	Lucy working on oddness / issues with upgrade		JF
4	IVEA & ILLReports tickets	communication about data extracts & ask about urgency		JF	dropped requests (failed retries to send to VDX) → Joe look into error handling & procedure straw house Determine urgency of data extract reports fix → not too urgent		@Alison Ray (CDL) communication about data extracts & ask about urgency draft to Joe Feb 6, 2023
5	Report on HT linking from PF	Where/How/Who to get eyes on this report via Leadership? → CN to chew & consider; perhaps SLG… Caveat: Tests in report done prior to HT activations in Primo done in Jan 2023		CN	guidance on how to move forward with sharing this information ( the report) executive summary could be useful in doc?		@Gem Stone-Logan Will respond and double check this is still relevant after the new HT collection has been activated.
6	SILS-News approvals	when approving sils-news messages: decide yes/no to notify author of approval & cc ask-sils-l ; consider what message should say		AR/GSL	sils-news authors can’t tell when their messages are getting approved & sent. listserv isn’t notifying sils-news authors when their messages are approved; listserv won’t send same message to those subscribed on both sils-cohort & sils-news, so authors only see the sils-cohort message		@Alison Ray (CDL) to draft blurb for sils-news-l approval Feb 13, 2023
7	Footprints/Freshdesk Migration	Determine best communication path for SILS		GSL	Kristen is requesting we inform the relevant SILS teams about the Footprints/Freshdesk migration. Does this make sense to bring to all-chairs?
8	"INPUT WANTED" consortial email			CN
9	clean up on SILS overview page	remove or keep this item? delete or mark completed the project teams that are done			does this need to stay on our agenda? → moved to parking lot
10	Wrap up	Review actions and decisions	5
11	Parking Lot	Capture important topics for future discussion			Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add ‘term’ (years member will serve in sils gov; eg “Alison Ray, 2022-2026”) to https://libraries.universityofcalifornia.edu/sils/rosters page Jun 15, 2023 add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) clean up on SILS overview page
12		Total	x/x