2023-02-13 SILS Ops Meeting Notes
- Gem Stone-Logan
- Caitlin Nelson
- Alison Ray (CDL)
Attendees
@Alison Ray (CDL) NZ Admin, CDL
@Caitlin Nelson SILS Service Manager, CDL
@Joseph Ferrie CDL (as needed)
@Gem Stone-Logan NZ Admin, CDL
Lena Zentall, CDL (only 1st & 3rd Thursdays)
Item | Desired Outcome | Time | Who | Notes | Decisions | Actions | |
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| 1 | STANDING ITEM: review Task Report | any blockers on tasks? | 5 | all |
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| 2 | STANDING ITEM: Any AskSILS / SILS News or other tool requests? | Are there blockers for anything that’s come in? Are there any we need to talk about? | 5 | CN |
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| 3 | Business stuff |
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| Lena at 1st / 3rd okay. Other scheduling - cancelled Th 16th Meeting with DWW ALLChair - CN to remind Tom to get blurbs sent out to Cohort after the meeting. |
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| 4 | Footprints/Freshdesk Migration | Determine best communication path for SILS |
| GSL | Kristen is requesting we inform the relevant SILS teams about the Footprints/Freshdesk migration. Does this make sense to bring to all-chairs? I think we already talked about this but now I’m blanking. Did we decide to send to all-cohort? | Forward to AllChairs |
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| 5 | Slack for non-SILS cohort needs | Determine next steps |
| GSL | UC Shared SILS currently has an Analytics channel which non SILS people are allowed to join. We now have a request for a similar channel for libraries using the GOBI API. Do we get OT to approve this? Is there a better alternative? Maybe it’s time to have an “open” Slack workspace pilot: SILS Community Slack |
| @Caitlin Nelson do a writeup Monday, @Alison Ray (CDL) @Gem Stone-Logan to review and edit Tuesday, then take to OT-SC Wednesday. |
| 6 | Sandbox Refresh | Double check everything needed is updated. |
| GSL | VDX needs? not in NZ; IZs have directions NZ documentation has been updated. |
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| 7 | Wrap up | Review actions and decisions | 5 |
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| 8 | Parking Lot | Capture important topics for future discussion |
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| Collections process automation; Let’s wait until the needs assessment of CDL Shared Collections re:SILS has been started. (Joe/Gem) enable public (anonymous) view of user profiles in confluence? (Alison) add ‘term’ (years member will serve in sils gov; eg “Alison Ray, 2022-2026”) to SILS Rosters page Jun 15, 2023 add a ‘why contact SOC’/'what services SOC provides' sub-part to SOC landing page (eg. reports, configs from OSTs) clean up on SILS overview page |
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| 9 |
| Total | x/x |
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Question? Contact AskSILS-L@ucop.edu