2021-4-1 Fulfillment & ILL FG Meeting notes
Date
Apr 1, 2021 11:00 AM
Attendees
@Mark Marrow , UC Berkeley
@Jason Newborn , UC Davis
@Linda Michelle Weinberger , UC Irvine
@Sahra Klawitter , UC Riverside
@Micquel Little (Unlicensed) , UC San Francisco
@Scott Hathaway , UC Santa Barbara
@Joseph Ferrie , California Digital Library
@Mallory DeBartolo (Unlicensed) , UC Santa Cruz
@Judea D'Arnaud, UC San Diego
@Joe Ameen , UCM (Liaison) Note Taker
@Elizabeth Rodriguez (Unlicensed) , UCLA
Weekly Testing
The Fulfillment FG and ILL Ops should conduct tests with the following scripts in the order outlined below. The AFN will be configured first, then IVEA, and finally NCIP. The groups will aim to test 2-3 during their weekly meeting. Additional tests will be added as needed.
Absent
Discussion items
Item | Desired Outcome | Time | Who | Notes | Decisions | Actions |
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1 | Check-in/ Updates | PPC meeting updates and review of any action items from last meeting Quick share of any local team updates. |
| All |
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2 | Decision Page Vote | (Test Load/Go-Live) Switch Manual Blocks Settings in IZ from |
| All |
| Members voted to approve. |
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3 | Group Testing w/ ILL Ops | Svetlana set up two new manual blocks for us to test. https://3.basecamp.com/3765443/buckets/15553579/messages/3582181846 https://docs.google.com/document/d/10VbI85urpPpFWYfpTputsYt4NUUuvjHa/edit#heading=h.30j0zll https://docs.google.com/document/d/14VYIW1-ZPYvcxR4Mq2n_LWA-q2ZDcyUe/edit |
| All | Svetlana set up new blocks. 04 - ILL block 05 - All transactions block 04: Block placed, attempt to ILL an item from UCB. When signed in a box appears saying “No available services for this item”. Follow-up question: Can the notice in the catalog be customized? If there is no notification, training may be required for customer-facing staff. 05: Attempt to manually circulate an item to a patron with the block. Cannot check out anything locally. Attempt to request an item through ILL. Successfully placed. Block placed on stub account doesn’t show up on local profile. There do not appear to be any blocks or messages on the patron account. The request is not going through but error messages indicate that a similar or duplicate request has already been made. Sometimes a borrowing request may be live in Alma but not showing for the patron.
Tried both blocks with a patron from UCB trying to request books from UCLA. Requests went through.
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4 | Parking Lot |
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| Ex Libris may need to help us write a flexible rule for phone numbers to allow for international numbers and different formats. This could potentially be a rule that will accept any string, rather than something specific. It sounds like multiple campuses lost existing recalls and holds when moving to Alma. | Members can add to the parking lot issues that they feel need to be considered or tracked. |
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5 | RLF Non-Circ items requestable for in-house use | Will need to test in Test Phase |
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| There are some hacks used for library-use only items that can’t be checked out and back in because it will kick off a return process. This will have to be figured out for ExL. Davis tried creating a “Reading Room” circulation room. This was difficult for circulation staff to manage. There is now a transit step between ILL and the circ desks that allows the item to be checked out again before initiating the return process. This issue does not just apply for LUO items, but specifically to the RLFs. |
| Mark will reach out to Lynne Grigsby regarding this question, and based on this discussion, Joe F. and Elizabeth will start a discussion in Basecamp with Ex Libris if needed. |
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6 | RLF Ghost Records Discussion |
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| This decision will be worked out throughout the test phase. |
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7 |
| DDS Decision Page (Go-Live) Document Delivery Service (DDS) Setup Config forms - local campuses |
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| Will need to be tested during the Test Phase |
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8 |
| Total | x/x |
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Future agenda items
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