2024-08-13 All Chairs Meeting notes

Attendees

  • Sarah Lindsey, OT Chair

    • Lakshmi Arunachalam, incoming chair OT!

  • Tammy Guziejka, Acquisitions Operations Subteam chair

  • TJ Kao, Resource Management Operations Subteam chair

    • Catherine Busselen, RM vice-chair

  • Sandra Farfan-Gracia, Fulfillment Operations Subteam chair

  • Tamara Pilko, E-Resources Operations Subteam chair

    • Jharina Pascual, Eres incoming chair!

  • Jared Campbell, Discovery Operations Subteam chair

    • Zoe Tucker, Discovery vice-chair!

  • Caitlin Nelson, SILS Operations Center at CDL representative

  • Kristen Van Vliet – Resource Sharing Subteam Chair

    • TBD, incoming RS vice chair!

  • Anna Seiffert - Leadership Group vice-chair

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

Item

Desired Outcome

Time

Who

Notes

Decisions

Actions

1

(STANDING ITEM)

Subteam Roundup

Check-in on OSTs - capture any shared issues or cross-team task or anything you think we should know

5

Team

 





2

Questions from Slack

FYI on anything quick that came up

5

Team

Reminder: Ex Libris support meeting this Friday!

 

 

3

OT / LG updates

Inform on salient issues from OT and LG

5

Sarah

NZ Access: sent email to chairs for review!

OT: Nothing much hot going on. See meeting notes.

LG: New contract! Great metrics, and Workstream Improvement Project.

 

 

4

Workplan Review

Get an update on how each OST is handling workplan updates.

Questions to think about:

  • How often do you meet?

  • Where do your workplan items come from? (local issues, ExL tickets, aspirations, etc.)

  • How much bug fixing / maintenance / aspirational stuff do you get done?

  • How much does harmonization play into your work?

40

Caitlin / team

Round robin for who’s doing what with your workplan!

ACQ: We only meet monthly, and we are more of a discussion group at this point. I never had a chance to look at the workplan and maybe this is a good time to revisit what we want to do.

OT: (Meets every other week) Decided not to have a workplan - instead we’re more of a responsive group that takes things as they come in.

Discovery: (Meet every other week) We look at the quarterly feature release, that’s a regular part of our charter. We’re also going back through our list of things that’s been there since implementation - we got two done last year! We will add a line for the Next Discovery Experience, when that comes in. We are creating a short list of things to focus on this year. In addition to being on the systemwide group, we’re all on the local groups - so we see local tickets where there are pain points locally. We share what tickets we’re generating locally so other people know what’s going on - and we can consolidate with ExL. In the back of our minds, we have aspirations - but in reality we’re focusing on “keep the lights on stuff.” We’re kind of sysadmin heavy on our group - it would be nice to do more UX stuff. We do ask about harmonization, but haven’t been able to get there…

LG: (meet every other week, but cancel frequently). We reviewed our workplan in May, and most of these items are fairly new at this point. We also do a lot of spawning of project teams and oversight of those. Stuff tends to come from DOC, or from self-generated ideas.

eRes: We sometimes generate issues that pop up for escalation! Our licensing stuff is so multi-functional. We haven’t met yet this year - we meet every other week as a formal meeting, then the off week are optional troubleshooting sessions like office hours. Some of the asks we get require a level of harmonization that we haven’t been able to achieve yet, so there’s some frustration. We’re not doing any aspirational stuff so far.

 

 

 

5

Wrap up

Review actions and decisions

5

Team

 

 

 

6

Parking Lot

Capture important topics for future discussion

5

 

 

 

 

7

 

Total

50 minutes

 

 

 

 

 

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