2024-08-13 All Chairs Meeting notes

Attendees

Sarah Lindsey, OT Chair
- Lakshmi Arunachalam, incoming chair OT!
Tammy Guziejka, Acquisitions Operations Subteam chair
TJ Kao, Resource Management Operations Subteam chair
- Catherine Busselen, RM vice-chair
Sandra Farfan-Gracia, Fulfillment Operations Subteam chair
Tamara Pilko, E-Resources Operations Subteam chair
- Jharina Pascual, Eres incoming chair!
Jared Campbell, Discovery Operations Subteam chair
- Zoe Tucker, Discovery vice-chair!
Caitlin Nelson, SILS Operations Center at CDL representative
Kristen Van Vliet – Resource Sharing Subteam Chair
- TBD, incoming RS vice chair!
Anna Seiffert - Leadership Group vice-chair

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions

	Item	Desired Outcome	Time	Who	Notes	Decisions	Actions
1	(STANDING ITEM) Subteam Roundup	Check-in on OSTs - capture any shared issues or cross-team task or anything you think we should know	5	Team
2	Questions from Slack	FYI on anything quick that came up	5	Team	Reminder: Ex Libris support meeting this Friday!
3	OT / LG updates	Inform on salient issues from OT and LG	5	Sarah	NZ Access: sent email to chairs for review! OT: Nothing much hot going on. See meeting notes. LG: New contract! Great metrics, and Workstream Improvement Project.
4	Workplan Review	Get an update on how each OST is handling workplan updates. Questions to think about: How often do you meet? Where do your workplan items come from? (local issues, ExL tickets, aspirations, etc.) How much bug fixing / maintenance / aspirational stuff do you get done? How much does harmonization play into your work?	40	Caitlin / team	Round robin for who’s doing what with your workplan! ACQ: We only meet monthly, and we are more of a discussion group at this point. I never had a chance to look at the workplan and maybe this is a good time to revisit what we want to do. OT: (Meets every other week) Decided not to have a workplan - instead we’re more of a responsive group that takes things as they come in. Discovery: (Meet every other week) We look at the quarterly feature release, that’s a regular part of our charter. We’re also going back through our list of things that’s been there since implementation - we got two done last year! We will add a line for the Next Discovery Experience, when that comes in. We are creating a short list of things to focus on this year. In addition to being on the systemwide group, we’re all on the local groups - so we see local tickets where there are pain points locally. We share what tickets we’re generating locally so other people know what’s going on - and we can consolidate with ExL. In the back of our minds, we have aspirations - but in reality we’re focusing on “keep the lights on stuff.” We’re kind of sysadmin heavy on our group - it would be nice to do more UX stuff. We do ask about harmonization, but haven’t been able to get there… LG: (meet every other week, but cancel frequently). We reviewed our workplan in May, and most of these items are fairly new at this point. We also do a lot of spawning of project teams and oversight of those. Stuff tends to come from DOC, or from self-generated ideas. eRes: We sometimes generate issues that pop up for escalation! Our licensing stuff is so multi-functional. We haven’t met yet this year - we meet every other week as a formal meeting, then the off week are optional troubleshooting sessions like office hours. Some of the asks we get require a level of harmonization that we haven’t been able to achieve yet, so there’s some frustration. We’re not doing any aspirational stuff so far.
5	Wrap up	Review actions and decisions	5	Team
6	Parking Lot	Capture important topics for future discussion	5
7		Total	50 minutes