2021-02-18 PM Leads Meeting notes

Com Leads

Share update from Steering 2/17 re: CoUL meeting on 2/24 https://uc-sils.atlassian.net/wiki/spaces/SWP4/pages/1214480444

Review description of the media relations role (Christine and Lena to share with Chris & Günter ahead of 3/3)

15

Ben, Adrian

• https://docs.google.com/spreadsheets/d/1eN9sDZF5hVfDoP_S2G1AWTOsF2HBlBEU6rmVvlLlrh8/edit#gid=662592336

• Ben and Adrian will draft some basic bullet points on the EUOS comms plan including the timeline (something like the slide we use for the PM update for Town halls that shows the progression of work at a high level)

Checkin/quick updates/anything from slack or email

• Don’t forget to check the Task report for your outstanding tasks and check them off when done.

Outcome of discussion with the sils co-chairs on fonts: GW is willing to follow up on this if they want to make that call (sent by email)

Follow up on the request for some type of communication from senior leadership about what expectations are for day 1.

(IT is hearing concern from public facing staff about the security of their jobs, unrealistic expectations of managers with regard to the level of expertise they will have on day 1 and managing faculty and patron unhappiness with their lack of skill in the new system.)

5

Christine, Lena

• Some staff may take the brunt of patron unhappiness. Library leadership will support them if that happens. SILS co-chairs will ask CoUL to affirm that unhappy patrons will be escalated to someone (besides front-line staff) to handle.

  • IT is doing some more thinking on this too.

Shared folder access for EUOS

Joanna will add non-SILS cohort members to EUOS google drive folder. Hold until there’s a list from EUOS. Have shared process with them.

Lena added 3 people per Becca’s request. Will turn this over to Joanna now.

5

• Wordmark drafts. When EUOS picks one, should it go to WG?

When EUOS selects one, send it to SILS Steering to confirm whether it needs to go to WG for approval.

Training, IC, PPC, SSM, EUOS

1. Is anything blocked or behind schedule?

2. What deliverables are coming in the next week?

3. Any decisions, consultations or approvals needed in the next week? 

4. Do you need anything?

0

All

SILS All Chairs meeting (recurring)

• Note-taking:

• Facilitating:

• Monitoring chat: All

• Track attendance:

Post to SILS Chairs slack channel on Monday before meeting: If no agenda items or pressing issues by EOD Monday, we’ll cancel the Wednesday meeting.

Topics for next meeting: Feb 24

• Topic: TBD

• Proposed Agenda Topics

0

All

Anything to discuss here?

Parking Lot

5

All

Any actions or decisions missed?

Total

50/50